Used to Love This Phone - NOT ANY MORE !

[DMZMAN]

Screen and sound quality are all this model has going for it.

Now on my 5th unit in 14 months including 3 in the last month and a half. Verizon keeps sending me refurbished replacements, each with else something wrong. Have wound up wasting several hours each time troubleshooting on the phone with tech support and setting it all up all over again. Worst battery life imaginable whether or not on 4G. Ever heard of a phone where you have to have 6 chargers (bedroom, kitchen, desk, living room, basement, and of course the car) and 3 batteries just to keep going? Locks up, shuts off, and intermittent delays from a few seconds to SEVERAL MINUTES (no joke) when trying to make a call from the call log or going between screens make you want to throw this thing against a wall. Half of my incoming calls wind up with a smashing static sound in my ear and/or just no voice at all. Several Verizon 2nd level tech support reps have admitted getting these kind of complaints about this device nowadays.

This model is an abortion and BOTH Samsung and Verizon should be ashamed to continue selling it. In fact, both companies should offer Droid Charge owners free or almost free trade ups to the Galaxy S3.

 

[Lacit1707]

Screen and sound quality are all this model has going for it.

Now on my 5th unit in 14 months including 3 in the last month and a half. Verizon keeps sending me refurbished replacements, each with else something wrong. Have wound up wasting several hours each time troubleshooting on the phone with tech support and setting it all up all over again. Worst battery life imaginable whether or not on 4G. Ever heard of a phone where you have to have 6 chargers (bedroom, kitchen, desk, living room, basement, and of course the car) and 3 batteries just to keep going? Locks up, shuts off, and intermittent delays from a few seconds to SEVERAL MINUTES (no joke) when trying to make a call from the call log or going between screens make you want to throw this thing against a wall. Half of my incoming calls wind up with a smashing static sound in my ear and/or just no voice at all. Several Verizon 2nd level tech support reps have admitted getting these kind of complaints about this device nowadays.

This model is an abortion and BOTH Samsung and Verizon should be ashamed to continue selling it. In fact, both companies should offer Droid Charge owners free or almost free trade ups to the Galaxy S3.

I hate to admit it but im in a similar boat...but not nearly as extreme..

I am starting to get fed up with the Charge i once LOVED...2 complaints that are beyond annoying...

1 - Like you mentioned, i OFTEN get a delay when trying to do things on my phone....from scrolling to another screen (a few seconds delay) to opening the phone to make a call (up to 20 seconds, which feels like a lifetime). You mentioned your battery problem...i havent had that issue really...it will usually last me from 830am til about 8pm...

2 - My phone has deleted ALL of my phone contacts that were not put under the "Google" setting...very very strange....has this happened to anyone else???