I'm considering switching over to Sprint to take advantage of a Framily plan where I'd pay $40 for 3GB of data. The rep told me I'd need a new phone since I was using a GSM phone. I told him it's unlocked and has CDMA radios as well and is perfectly compatible with Sprint. He didn't believe me. I pushed him to try it anyway, so he put in one of the numbers in the "About Phone" section of my Nexus' settings and it came up as invalid. He said two things could be the issue:
- The number on the phone could be incomplete (the original box might have an additional couple numbers that are necessary)
- I asked about root and he was like "oh no you can't root, that messes everything up"
He'd already lost all credibility saying my GSM phone couldn't work on Sprint, so I'm not buying the root shenanigans. Is it possible that rooting would change one of the ID numbers on your phone and make it incompatible with Sprint using whatever method of verification they use? I think it was the IMEI number they used, but not positive. I thought that was a product number that would never change, root or no root.
Anything else that could be causing this? I know this phone will work on Sprint.
- The number on the phone could be incomplete (the original box might have an additional couple numbers that are necessary)
- I asked about root and he was like "oh no you can't root, that messes everything up"
He'd already lost all credibility saying my GSM phone couldn't work on Sprint, so I'm not buying the root shenanigans. Is it possible that rooting would change one of the ID numbers on your phone and make it incompatible with Sprint using whatever method of verification they use? I think it was the IMEI number they used, but not positive. I thought that was a product number that would never change, root or no root.
Anything else that could be causing this? I know this phone will work on Sprint.
You may have better luck activating it yourself online.