Help Various issues on two phones, recently started.

[RunamuckRez]

Hey All, been a long time since I've been on the forums, and my have things changed. I chalk it up to having relatively good experiences with my nexus 5 and my wife's nexus 5 for the last year. That's recently changed. Neither of us have updated to 5.1 yet. We were late downloaders for 5.0 as well. We are trying to avoid factory resets, and I am hoping that the issues can be resloved fairly easily.

So..with my phone I've been noticing I ve been getting the occasional ap shut downs. Pandora, chrome, will just close out and go back to the home screen without me doing anything. I also had a minor but annoying issue with Pandora and maps the other day. It used to be that I could run both simultaneously without issue. When i attempted that yesterday, maps caused pandora to close, and vice versa. I havent tried it recently, but I did a reboot and that usually puts me back to no issues for a few days. The ap closing issue seems to be intermittant.

My wife had the more serious issue. We are on T mobile, and she said she she had 4g connectivity. But when she attempted to make a call to her patient, it would ring, she would connect, then it would drop. She also said maps was acting buggy, taking her to the wrong location, etc.

Were these known issues with 5.0?

 

[exninja]

If you don't want to do a FDR you can try to clear your cache partition first. You won't lose any of your data.

I used to avoid the Factory data resets, but now that Android restores all of your apps and even your desktop settings it's pretty painless. I just go through my pictures to make sure they're all backed up via Google+. Messages are the only thing I lose now, and when I get a ton saved up then Hangouts is really laggy anyways so it's good practice to clear those out.

Maps can get confused sometimes. Sometimes user error, sometimes software.

The call thing just sounds like a classic dropped call.

 

[RunamuckRez]

If you don't want to do a FDR you can try to clear your cache partition first. You won't lose any of your data.

I used to avoid the Factory data resets, but now that Android restores all of your apps and even your desktop settings it's pretty painless. I just go through my pictures to make sure they're all backed up via Google+. Messages are the only thing I lose now, and when I get a ton saved up then Hangouts is really laggy anyways so it's good practice to clear those out.

Maps can get confused sometimes. Sometimes user error, sometimes software.

The call thing just sounds like a classic dropped call.

Cleaning the cache partition...is that a newer feature? I dont recall that being available on my old eris or rezound, it used to be when the phone would start to act up, you would go through each app and clear the cache on the app, and clean out your email boxes/txt messages..something that my wife is not very good at keeping up with.

 

[exninja]

Not sure how new it is, but you can do it in one step by rebooting to the bootloader and go from there. There are pretty good how-to's out there.

 

[GuitarG20]

The instructions here are good, just keep in mind that it my take up to 10 minutes or more, longer than the few seconds it says it should take in the guide.