Hello all,
After a month of trying I still cant get a 4g connection. Here is some background:
A month ago my 4g was fine. Then VM performed a 'network update' that knocked out all service on my phone. 3 days later everything came back except 4g. For the 3 days with no service I tried a bunch or radios to make sure the problem was not my phone - no luck. When service came back (without 4g) I called VM to rectify. They stated they re-added my phone to the network and the 4g service was strong in my area. However, after hanging up and rebooting my phone (as VM requested) - still no 4g.
I tried another few radios last night but no 4g luck on any of them. What I have noticed is that after installing a radio, after a reboot, a message appears to the screen stating:
"Unfortunately, vDM client has stopped working"
Everything else works after the message BUT not 4g.
Any ideas? Could the message be connected to my no-4g issue?
Thanks all.
After a month of trying I still cant get a 4g connection. Here is some background:
A month ago my 4g was fine. Then VM performed a 'network update' that knocked out all service on my phone. 3 days later everything came back except 4g. For the 3 days with no service I tried a bunch or radios to make sure the problem was not my phone - no luck. When service came back (without 4g) I called VM to rectify. They stated they re-added my phone to the network and the 4g service was strong in my area. However, after hanging up and rebooting my phone (as VM requested) - still no 4g.
I tried another few radios last night but no 4g luck on any of them. What I have noticed is that after installing a radio, after a reboot, a message appears to the screen stating:
"Unfortunately, vDM client has stopped working"
Everything else works after the message BUT not 4g.
Any ideas? Could the message be connected to my no-4g issue?
Thanks all.