merc41082
Lurker
My cloud storage keeps telling me that it's full every time it tries to sync. I finally figured out that for
some reason my files/pictures that are saved onto my computer are syncing to cloud storage also. I
don't want the files on my computer to store on my Verizon Cloud! I can't figure out how to turn this off
and I already contacted Verizon via live chat and they actually told me to wipe my entire phone with a
hard reset to fix it. 1, I doubt that would make any difference in the cloud storage settings and 2, even if
it did, that's the most ridiculous advice I can imagine getting! Every time my photos/data that's stored
on my phone tries to backup to the cloud it's unsuccessful and tells me my storage is full. Every time it
does this I delete the entire "my computer" folder and my used storage drops back down to only 55%
full instead of 100% full. I can't backup anything new from my phone though because it's automatically
syncing my computer files to my phone before it even attempts to backup what's on my phone. Any
help anyone can offer would be greatly appreciated since Verizon can't figure it out either. I'm adding
screen shots of exactly what I see in case it helps someone to help me. Thank in advance for any ideas!!
[/IMG]
some reason my files/pictures that are saved onto my computer are syncing to cloud storage also. I
don't want the files on my computer to store on my Verizon Cloud! I can't figure out how to turn this off
and I already contacted Verizon via live chat and they actually told me to wipe my entire phone with a
hard reset to fix it. 1, I doubt that would make any difference in the cloud storage settings and 2, even if
it did, that's the most ridiculous advice I can imagine getting! Every time my photos/data that's stored
on my phone tries to backup to the cloud it's unsuccessful and tells me my storage is full. Every time it
does this I delete the entire "my computer" folder and my used storage drops back down to only 55%
full instead of 100% full. I can't backup anything new from my phone though because it's automatically
syncing my computer files to my phone before it even attempts to backup what's on my phone. Any
help anyone can offer would be greatly appreciated since Verizon can't figure it out either. I'm adding
screen shots of exactly what I see in case it helps someone to help me. Thank in advance for any ideas!!
