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Just got this system update. Anyone know the details of the update? There was a brief mention of security improvements but that was about it.
Google security has been improved
'security improvements', meaning knowing VZW and Motorola, they wanted to patch that exploit ASAP.break the root/bootloader unlock exploit that has been available since the KitKat update
Greetings,
New to the forum.
Anyone else getting an error while trying to install this? I have a Razr M and it does the phone reboot, but during the installation (when the android guy shows up), about 15 seconds in it says "Error" and then a message saying the "install was unsuccessful." Data plan is turned on. I do not have it plugged into the charger, but I don't think that should make a difference. Thoughts?
Thank you!
I have never rooted the phone. My phone continues to try to install it (as expected), but it continues to fail. Usually only gets about 25% through the installation and then a big red yield sign pops out of the stomach of Andord guy and it says "Error." The phone restarts and I get a notification that the installation was unsuccessful. Anyone have any ideas? Thank you.Welcome to Android Forums.
Have you ever had this phone root-ed?
If yes then you may have deleted a program that they now want to patch and since it isn't there the patch throws an error.
If you were never root-ed then it could be that the update was not correctly downloaded onto your phone before you started the update. For that one perhaps someone can tell us how to delete the update package from your phone so you can download a fresh copy.
... Thom
I have never rooted the phone. My phone continues to try to install it (as expected), but it continues to fail. Usually only gets about 25% through the installation and then a big red yield sign pops out of the stomach of Andord guy and it says "Error." The phone restarts and I get a notification that the installation was unsuccessful. Anyone have any ideas? Thank you.
I downloaded that program, but cannot seem to find the file. Also, for some reason all of my contacts have disappeared. Could this be related to not doing the update? I can usually find fixes for these kind of things via the internet, but there is not a lot out there for this update. I think I might go to Verizon this evening to see if they can help.Another welcome to the site
I think one of the easiest ways to try to fix is to install a free file explorer from the Play store (astro is one) and then navigate to /data/cache and find and delete the update file there. It sounds like it has a corrupted download.
good luck