Verizon

[dautley]

I got this weird call from Verizon this weekend with a guy asking how I liked my Verizon service. At first I thought it was a followup because my Verizon internet was down two days last week but this was not the case.
Anyway I have two lines used by my elderly parents that I have not upgraded in a long time and the two year contracts are out on.
The guy asked me if I planned on staying with Verizon and if I liked he would give me a month free on each of these lines just because I was a "loyal customer". Well $20.00 off sounds good, right? So he ask me to listen to a recorded disclaimer with "renew" vaguely dropped in it somewhere.
So when he comes back I ask him if this is renewing my two year contracts on the lines? Him: "Well um.. yes but you did indicate you wanted to stay with Verizon didn't you? Me: "Yes but why would I want to renew my contract? What about the new every two on those lines?" Him: "We COULD let you keep your new every two." Me: "WOW! thanks! so you want me to lock myself into another two years with Verizon so I can save $20.00 for one month?" Him: "yes" Me: "No thanks, goodby" CLICK.

I guess I'm posting this to say "Just beware of what these scumbags try to pull over on you".

 

[Clementine_3]

Good thing you paid attention and actually listened to the recording! Wonder how many folks fall for that. What a sad, sorry way to do business and treat your customers!

 

[JJBetty]

My sister fell for that one about 2 months ago. It may not be worth much without the New Every 2 but she won't do that one again!