Hi all,
My name is Mariano, I have a Grand 2 cell phone (SM-G710), with Claro Argentina provider.
I bought this cell phone 2 months ago, and I like it very much, but I have some very strange 3G problem: randomly, the 3G connection freezes and it won't transmit/receive any data. The simbol goes from "3G" to "H+" and it just dies there, with the up/down narrows flashing, but I can't browse the web, can't what's up, nothing. In a very rare ocassion, the data connection restores itself, but in the rest of the times, I have to restore APN settings in order to 3G connection come alive again.
I've called several times to Claro, they asked me to do what I described above in APN settings. Very very strange and it bothers me, because it can happen when I'm using the 3G connection... so annoying.
What recommendation can you mention? What other settings should I check?
Thanks!
Mariano.
My name is Mariano, I have a Grand 2 cell phone (SM-G710), with Claro Argentina provider.
I bought this cell phone 2 months ago, and I like it very much, but I have some very strange 3G problem: randomly, the 3G connection freezes and it won't transmit/receive any data. The simbol goes from "3G" to "H+" and it just dies there, with the up/down narrows flashing, but I can't browse the web, can't what's up, nothing. In a very rare ocassion, the data connection restores itself, but in the rest of the times, I have to restore APN settings in order to 3G connection come alive again.
I've called several times to Claro, they asked me to do what I described above in APN settings. Very very strange and it bothers me, because it can happen when I'm using the 3G connection... so annoying.
What recommendation can you mention? What other settings should I check?
Thanks!
Mariano.