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Virgin Volt stuck at LG Screen

iTopher

Lurker
I always put my phone on the charger at night.
I woke up yesterday morning, and the swipe-in screen was lit up and froze at 2:45am.
The whole phone was froze. None of the buttons were working.
So I held the power for 10 seconds until it reset.
When it came back online, it got to the LG Life's Good screen and gets stuck.
The home button just goes thru a rainbow of colors and nothing else happens.

I don't want to factory reset or wipe it out it to get it to work again.
I have important pictures and text messages that I want to save and see again.

Anybody have any ideas to what's going on?
I haven't done any rooting to it... it just happened while I was asleep.

Thanks in advance for any help you can offer.
 
I always put my phone on the charger at night.
I woke up yesterday morning, and the swipe-in screen was lit up and froze at 2:45am.
The whole phone was froze. None of the buttons were working.
So I held the power for 10 seconds until it reset.
When it came back online, it got to the LG Life's Good screen and gets stuck.
The home button just goes thru a rainbow of colors and nothing else happens.

I don't want to factory reset or wipe it out it to get it to work again.
I have important pictures and text messages that I want to save and see again.

Anybody have any ideas to what's going on?
I haven't done any rooting to it... it just happened while I was asleep.

Thanks in advance for any help you can offer.
Maybe you can backup your phone through the computer and then factory reset it?
 
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