Help Visual Voicemail Nightmare!

[McKenna J]

Hi there! I'm a casual android user! And over the past three days I've been trying to solve a problem! There is a notification on my screen registered under "Call services" New Voicemail
and when I click on it to get it off my screen it calls my voicemail.

I'm unable to swipe it off. The only options it gives me are to "snooze" it and to stop receiving notifications from call services. Even which I check that I don't want notifications this one stays anyway. I'm at my witts end please please help me solve this!!

 

[ocnbrze]

do you have anything on your actual voicemail? try and delete any voice mail you have and see if that helps.

 

[McKenna J]

do you have anything on your actual voicemail? try and delete any voice mail you have and see if that helps.

Thank you for the swift reply! I've cleared both the cache and data and it's still there unfortunately.

 

[ocnbrze]

Thank you for the swift reply! I've cleared both the cache and data and it's still there unfortunately.

well i meant calling your voicemail and delete any from there.