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Visual Voicemail not working? Try...

The_Chief

Accept no imitations!
  • Nov 17, 2009
    15,782
    18,039
    Manchester, Tennessee
    For several weeks I had a problem with the app not working. I received voicemail notifications, but there was always a problem getting the messages to visual voicemail so I could read them. I cleared cache and data, restarted... nothing helped.

    After spending nearly an hour with Verizon tech support, we finally identified the culprit:

    VPN!

    I turned off VPN and left myself a message using the Darling Bride's phone. Works great! So I have excluded the voicemail app from the VPN. I keep forgetting about that thing!
     
    For several weeks I had a problem with the app not working. I received voicemail notifications, but there was always a problem getting the messages to visual voicemail so I could read them. I cleared cache and data, restarted... nothing helped.

    After spending nearly an hour with Verizon tech support, we finally identified the culprit:

    VPN!

    I turned off VPN and left myself a message using the Darling Bride's phone. Works great! So I have excluded the voicemail app from the VPN. I keep forgetting about that thing!
    Mine always pops up but never get the messages either... Hmmm... How can I open it up?
     
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    For several weeks I had a problem with the app not working. I received voicemail notifications, but there was always a problem getting the messages to visual voicemail so I could read them. I cleared cache and data, restarted... nothing helped.

    After spending nearly an hour with Verizon tech support, we finally identified the culprit:

    VPN!

    I turned off VPN and left myself a message using the Darling Bride's phone. Works great! So I have excluded the voicemail app from the VPN. I keep forgetting about that thing!

    I use Express VPN pretty much all the time on my phone, and I've had to exclude a few apps from it though. Specifically some Chinese apps like WeChat, AliPay, TaoBao, Merchant's Bank, Jinan Subway, DiDi, Baidu Maps. If I have WeChat going running through my VPN, my Covid QR code and vaccination status doesn't show.
     
    Last edited:
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    There should be an app called Voicemail. If you have visual voicemail, you should be able to read them in that app - as well as listen to them, delete them, etc.
    Saids:

    "Visual voicemail:
    The Device is unbalbe to start the set up process. Please check yourconnection as Visual Voicemail needs a celluar data network to work proerly."
    So turn on the data?

    That did work. :) Okay now I have it set up, no inboxes.
     
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