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Voice mail says 'Unknown Application'

I don't know what's changed recently, but when I try to access my Voice Mail (by dialing '1'), I get a message that says 'USSD Code Running' and then a message that says 'Unknown application'.

I don't know any other way of accessing my Voice Mail.

Modal is ASUS_X008DC (does not indicate which Zenphone it is)
Running Android 7.0
 
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