Help Voicemail Notification won't go away

[plnelson]

My phone: Verizon, Samsung Galaxy S3, Android 4.04, not rooted.

When I get voicemail the little number appears on the Phone icon telling me that I have voicemail. So I dial *86, listen to my mail and delete it. If I dial *86 again it says I have no voicemail messages.

But the number still appears on the Phone icon!

This problem has been widely reported all over the web, including on these Android forums! But I haven't seen a working solution.

Some people report that if they call their phone and leave a voicemail message it fixes it. I tried that - it didn't work. Others report calling Verizon tech support, getting it escalated, talking to a level 2 tech who tried everything and still no solution! I've tried power cycling it, taking out the battery

I've seen this reported on devices from 3 different carriers so I don't think it's a Verizon problem.

Suggestions?

 

[steveu694]

Go to developer options. Make sure do not keep activities is unchecked.

 

[davidmanvell]

Sounds like the phone and the server are out of sync. Might go into the phone app and try clearing any caches out to see if that helps.

Lastly 4.1.1 is out for Verizon S3 so you should consider upgrading to that version. May be your phone is experiencing an older bug that was fixed in Jelly bean.

 

[Volcano Surfer]

I long-pressed the home button, pressed the pie chart task manager button, made sure i was on Active applications, sure enough Voicemail was still active. I pressed End, and the notification wen't away.

 

[GTWalling]

Go into Settings>Application manager. Move over to All and then down to BadgeProvider. Now Clear data and Force stop and then reboot the phone. Good luck.

 

[James_Bond]

This can sometimes happen on any type of Android phone.

Check out how to fix a voicemail icon that won't go away for a list of methods used to fix this annoying issue. This should help resolve your issue pretty quick.

~James~

 

[Fin]

For the Samsung galaxy a3 none of these work so if you have an a3 then go to settings then applications, click on the the dots in the right corner. Click on 'show system apps' scroll down infill you see the three 'phone'. Click any one of them and then click 'force stop' it should work otherwise do the same thing with one of the other two 'phone'.