Help voicemail (voice mail) count question

[marklyn]

I came over from EVO 4g and whenever someone left me a voice mail, I'd see the number of messages overlaid on the voicemail icon on my home page. If I had 4 message the number 4 would be overlaid. When I pressed the icon, it played my messages from some storage location on the phone, not by calling into voice mail.

Now when I get a voice mail message, I get an obscure looking text from a 9016 number. When I click on the voicemail icon (widget) from my home screen, it says I have no messages. If I call into voice mail then I can get my message.

What's up, why don't I have the counter anymore and why aren't my messages not stored on my phone anymore? I'd sure like it the way it was... is there an app for that??

 

[marklyn]

OK, I gleaned this off a Sprint community forum site, but it directly addresses my issue! Hope it helps someone else.

Having VVM issues (getting a text from 9016, and you use Handcent)?
We are in contact with Handcent, still trying to connect with Go SMS. Use these instructions if you are having the issues.
If you have Go SMS you will need to disable the "disable other text notifications"
If you have Handcent, you will need to go into Handcent, press menu, settings, application settings, default messaging applications and then check "disable".

•1. Go to dial pad and hit *38 Talk to cancel any call forwarding.
•2. Power off the device and remove and replace the battery and power back on.
•3. Update profile by hitting Menu – Settings – System Updates – Update profile (try to leave yourself a VM)
•4. Go into the visual voicemail application and compose a visual voicemail message (Hit Menu ••

 

[dieseldum]

Awesome thanks very much for that info I bought gave up
Working like my evo 4g now.