VZW:Why the discrepancies???

[azhalvy13]

Seriously, why can't we get at least similiar answers from Verizon Wireless reps. You call and get one answer, call back get another and go into a store and get yet another. It's amazing. I stopped by my local Verizon store yesterday to try and change my shipping address for my pre-ordered Razr. She said they couldn't change it because the order had already been processed. I asked if she had any idea on the shipping date and she said she had no idea...quoting by the 10th..blah blah blah. I've seen many different answers on other posts here.

It's ridiculous. How can a company as big as Verizon have such crappy customer service and keep their customers in the dark?

Ok, rant is over, you may continue with your day...

 

[redraider1]

Because they are the last to get info and most of the times will either make info up or rely on info from sites like these.

 

[sean76]

Its very annoying indeed! Just drop an official day and keep it moving...

They don't because they're money hungry scavengers and feel it will stop sales of the Bionic, Charge, etc!

Remember not everyone is tuned in like us!

However, I saw the Razr commercial last night at around 9pm...so 11/11/11 looks like a solid go..

 

[redraider1]

Its very annoying indeed! Just drop an official day and keep it moving...

They don't because they're money hungry scavengers and feel it will stop sales of the Bionic, Charge, etc!

Remember not everyone is tuned in like us!

However, I saw the Razr commercial last night at around 9pm...so 11/11/11 looks like a solid go..

Well you keep throwing down all that money every few weeks on a new phone so they can keep doing what they are doing they know they have you and they do otherwise you wouldn't keep buying phones.

 

[Martimus]

Lets approach this subject carefully, shall we? I do not want this turning into a "Lets bash Verizon Wireless" thread... Those sorts of discussions are better served here

Verizon - Android Forums

 

[jmt9779]

Because they are the last to get info and most of the times will either make info up or rely on info from sites like these.

^^^That.

Also, VZW is a HUGE company and it's typical to get lots of conflicting when it comes to gigantic corporations whether we're talking cell phones, coffee, #2 pencils, solar power, etc... I work for a 54,000 person corporate monster (sucks to be me) and you'd be hardpressed to get the same answer from any two people within. Even amongst my six bosses, I rarely get two answers/responses that match.

 

[azhalvy13]

Lets approach this subject carefully, shall we? I do not want this turning into a "Lets bash Verizon Wireless" thread... Those sorts of discussions are better served here

Verizon - Android Forums

Totally not trying to bash Verizon here. Just venting that a little consistancy from their front line employees that deal with their customers would be nice.

 

[Great1]

Its very annoying indeed! Just drop an official day and keep it moving...

They don't because they're money hungry scavengers and feel it will stop sales of the Bionic, Charge, etc!

Remember not everyone is tuned in like us!

However, I saw the Razr commercial last night at around 9pm...so 11/11/11 looks like a solid go..

I saw the commercial today and 11-11-11 def is the release date.