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Help Walmart Family Mobile Mytouch 3g slide google sync issue

Recently my wife and I purchased android phones. So far, we really enjoy them, but we are totally flummoxed with the problem she is having with her phone.
She has a Mytouch 3G slide. She has a Gmail account and a Google calendar. When she puts an event on her Google calendar on her PC, it will show up on her Mytouch 3G slide. However, when she puts something on her Mytouch 3G slide, it NEVER shows up on her Google calendar on the PC. In other words, the Google calendar sync's just one way--from the PC to her phone. It does not sync from her phone to the PC.
To be clear, I am speaking about wireless, not tethered to the PC. I have worked with her phone for a considerable amount of time over several days but cannot figure out what the problem is. My son has the very same phone (just a different color :)) and it's Google calendar syncs perfectly. Does anyone have any ideas at all as to what I am doing wrong or what I do not have set correctly. Thanks in advance for any help.
 
Welcome to the Android Forums!

Have you tried deleting the account credentials and then re-adding them? To me it almost sounds like a configuration issue of some sort...
 
Thanks. I am a bit of a newbie to Android. Would you be so kind as to explain how to delete the account credentials and then re-add them?
 
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