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Warning a custom OS can cause a critical problem

lonyl99

lonyl99

Lurker
My husband has note 4 and his phone shut off with that message . What does it mean? Does anyone know?
 

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System status: Custom...I think that indicates the phone's firmware has been rooted and/or modified in some way. Although the Warranty void counter is still showing 0x0, as it should. Did it just do that by itself?
 
That's download mode. To get to that you should have to press volume down, power button and home at the same time. No idea why it would boot into it by itself though. If he's stuck in that screen hold the three buttons and then press down to reboot.
 
Well maybe it's download mode. It looks a bit different to anything I've seen on Samsungs before. Your saving grace though is the warranty void 0x0. That means it's good. If it was void it'd say 0x1.
 
mikedt said:
System status: Custom...I think that indicates the phone's firmware has been rooted and/or modified in some way. Although the Warranty void counter is still showing 0x0, as it should. Did it just do that by itself?
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Yes it did. He just put the phone to charge and that screen showed up with that message
 
Shotgun84 said:
That's download mode. To get to that you should have to press volume down, power button and home at the same time. No idea why it would boot into it by itself though. If he's stuck in that screen hold the three buttons and then press down to reboot.
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He did that after few trays it worked but it did it again. The phone will work for a bit and then do it again.
 
Try booting into safe mode. When the phone's off hold volume down and power.
When the Samsung logo shows let go of power but keep holding volume down. In safe mode no downloaded apps will be running so if it doesn't boot you into download mode by itself then the problem is to do with a downloaded app.
 
Shotgun84 said:
Try booting into safe mode. When the phone's off hold volume down and power.
When the Samsung logo shows let go of power but keep holding volume down. In safe mode no downloaded apps will be running so if it doesn't boot you into download mode by itself then the problem is to do with a downloaded app.
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Yeah that looks more like download mode. Hold the three buttons again and then press down to reboot. Then turn off the phone and boot into safe mode. If the problem doesn't persist then the problem is an app you've downloaded.
 
You could also restore it in Odin then the root process very carefully make sure you're not installing zips that make the phone have problems and install twrp to again
 
What does kworker mean I turned on this setting that displays stuff in right hand corner it says weird stuff like .comflapplock process surface finger kworker sec.android.com I never used any such sites so what can it mean
K
 
my mob is the same note 4 , it starts downloading for 7 or 8 hours and hasn't finished until the battery is over and when i recharged it and open it again , very slow , apps not responding and close by itself ,others doesn't open..
what to do ? can anyone help?
 
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hadeer said:
my mob is the same note 4 , it starts dowwwloading for7 or 8 hours and hasn't finisheed untill the battery is over and when i recharged it and open it again , very slow , apps not responding and close by itself ,others doesn't open..
what to do ? can anyone help?
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Have you tried a Factory reset?
 
hadeer said:
it doesn't work, the phone seems to start normly but stops on the wight word samsung sometime then screen is black ,clicking on power key make the same
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What have you done with your phone previous to the issues that caused you to reset?
 
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