Watch disconnects from phone

[thaKing]

Me again. As mentioned in this thread I had to reset my network settings on my phone and it reset the watch (4 classic lte). The issue I'm facing at this time is if Ieave my phone at home and walk the dogs, the watch disconnects from the phone.

How do I keep the watch connected to the phone?

Each time it has disconnected, I go to the watch settings and turn wifi on (even if I'm not near the house). It then connects back to the phone (even though it may be a mile away). I believe numbersync is setup properly (I get notifications, calls, etc on the watch). On the watch and phone both Bluetooth and NFC are on.

 

[Dannydet]

The watch is connected by wifi or Bluetooth?
Either way, once you get out of range it will disconnect.
Maybe 30 ft.

 

[thaKing]

The watch is connected by wifi or Bluetooth?
Either way, once you get out of range it will disconnect.
Maybe 60 ft.

BT, but I think your assessment is not fully accurate. Before the reset, my watch/phone never disconnected. I never got the icon showing a disconnection. I believe when disconnected I can't make calls, etc from the watch (I can easily test to confirm this).

 

[Dannydet]

https://support.citizenwatch.com/hc...atch-be-from-my-phone-and-still-be-connected-

 

[thaKing]

https://support.citizenwatch.com/hc...atch-be-from-my-phone-and-still-be-connected-

I understand BTs range. What I'm stating is that it appears to be acting as a non-lte version and not being connected.

 

[Dannydet]

A smart watch cannot make calls by itself.
If that was the case everyone could throw away their phones.

 

[thaKing]

A smart watch cannot make calls by itself.
If that was the case everyone could throw away their phones.

So, are you trying to say if I have the lte version with numbersync to the phone, I can't leave my phone at home and make calls?

 

[Dannydet]

According to what's out there, a smart watch can only make calls if it has built-in cellular lte connectivity and a Sim card or esim.

 

[thaKing]

According to what's out there, a smart watch can only make calls if it has built-in cellular lte connectivity and a Sim card or esim.

Exactly, and that's exactly what I stated I have. And having it, you can leave the phone at home and make/receive calls on the watch. Now, I need to figure out why it's not acting as so.

 

[Dannydet]

Read this article.
https://www.wareable.com/android-wear/how-to-make-calls-on-wear-os-6971

 

[ocnbrze]

Exactly, and that's exactly what I stated I have. And having it, you can leave the phone at home and make/receive calls on the watch. Now, I need to figure out why it's not acting as so.

so you are saying that your watch has lte? if so do you have a plan for it?

 

[thaKing]

so you are saying that your watch has lte? if so do you have a plan for it?

Yes and yes. Before I reset my phone, I could leave the phone at home and make calls (the entire point of lte). Now, if I do, the watch disconnects and acts as wifi only.

 

[Dannydet]

Thanks for the info. Now we can help out better with our responses

 

[Milo Williamson]

https://www.bluetooth.com/learn-about-bluetooth/key-attributes/range/ I was just wondering this with my hearing aids too

 

[jhtalisman]

Mine does this on occasion but it's when I leave my watch at home. It will also reconnect on it's own shortly after however.

Are you sure that it is setup to use LTE after the reset?

 

[ocnbrze]

as suggested by @jhtalisman check your lte settings on your watch. if it is set, then i would check in with your provider and see what they say. if you have your watch set to lte and it does nothing as far as connection wise that it most likely on their end. you can try resetting your watch again and see if that helps. other than that talk to your provider.

 

[jhtalisman]

I don't know what carrier you have, but T-mobile has DIGITS for LTE connected wearables. You may have to reconfigure it there (or your carriers version) or in the wearable app.