I think its funny when you think a corporation can't have a 20 year old posting responses on Twitter or Facebook. Someone on a lower tier is highly likely to monitor Facebook and Twitter. Who do you think are flying multimillion dollar planes and running the National Security Agency in the US to hunt down terrorists? It's lower level individuals, if not those in the military. Gesh, doesn't take rocket science to post on Facebook or Twitter by someone in a corporation. Hell, it could be Sprints IT department responding and apparently nobody at higher levels is paying attention if employees are making smart ass remarks on those forums.
Okay let me ask you this, if such a low tier person is managing Twitter and/or Facebook. Why is the HTC CEO making comments on Facebook then? Also, where did the age assumption come from? Being a lower tier employee has no correlation to age. I'm not sure what the NSA has to do with corporate response to their consumers
I'm not sure that the people that manage the Facebook account are necessarily low level. It isn't in the interest of the company to have lower tier employees commenting on behalf of the company unless they are in charge of public affairs.
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