Help Weird Reception Problem (Virgin Mobile)

[Slagliano]

Hey everyone.
After the KitKat update for my S3 all my apps re-updated. In this process my APN's for Hangouts got screwed up and I was fishing around my phone trying to find them again. In this process I somehow screwed up my phones cell network. No idea what I did, but I preformed a factory reset, and still, nothing. My 4GLTE still works totally fine, my phone was auto-updating apps, I can browse Chrome and everything. But i cant make phone calls or send texts. Any ideas? Thanks in advance.

 

[Rukbat]

Bring it to VM and tell them that it happened after the update. They should set up all the data for you so that the phone works again.

 

[mydian]

Have you tried forcing a reactivation? Dial ##72786# The phone will reboot a couple times and you should be good to go. If not then you may have to contact Virgin Mobile.