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Help WEP Wifi Connection Problem

I just thought of posting my solution here as well in order to help others that might face this problem in the future.
After troubleshooting the problem for over two months, I have finally been able to resolve the problem with the help of a Belkin technical support engineer. Just for clarification, the problem is neither with the phones nor the router. It is to do with the Wifi settings that can be accessed via the gateway i/p address (In my case it was: 192.168.2.1). I have followed the below steps that made it work for me (Please note that this solution may not help all the other WEP problems, it just seemed to help in my case. The best idea is to check up with your router's technical support department unless there is a problem with your phone).

Wifi settings changed:

1) Disabled Firewall
2) Disabled WAN Ping Blocking
3) The most important part:
- Under Security, I changed the Wireless channel from '10' to '9'.
- Changed the Configuration from "802.11 b/g/n" to "802.11 g only".
- Changed the SSID name from say: "Belkin-Router" to "Belkin".
4) Applied changes and hurray, my phones got instantly connected.

Hope this helps others as well.
 
I have the Xperia X10 and having similar problems with WiFi connection, but I am trying to connect my Mobile to a Laptop Network sharing which in some way using the laptop as a router. I hope someone can help me with the settings to enable the WiFi connection, with my regards.
 
Hi to you all,
I just bought a new phone and its a real update for me. I don't use my phone alot and previously had a pay as you go phone and mostly text with it. However I do like to check my email sometimes when in a coffee shop and was using my ipod to do this. Recently I discovered the newer phones have wifi capabilities and decided this was for ME, as I do not plan to have a data plan.
However !!!! my Samsung Galaxy W WILL connect to the wifi in coffee shops etc but NOT to my house.
I have read these threads with great interest. I hope to solve my problem. I really need to be able to use the wifi at home for my phone as I would like to get apps for it .
I did a bit of searching on my computer and found that my router is listed as- security WPA-personal.
Funny enough on this setting on my computer , Manage Wireless networks that use (wireless network connections ) it lists a second one under mine and says networks that you can view, modify and reorder (whatever that means) it is called WSFAM (perhaps a neighbours router ?) However at the bottom of the page it does indicate that mine is the one that is used. I was just confused about another one listed on my computer and that they don't interfere with each other. (?)
I want to go at this slowly and I hope that anyone giving me advice will be patient with me. I am a newbie at technology and not a young person anymore :-)
What should I be doing next ? rebooting my router ? that does sound a bit scary ......
thanking in advance
d
 
Can someone please help.


I have been trying to resolve this issue on my own for some time now.
My wifi mac address is missing.
When i go to wifi settings, it tells me that the mac address is not available.
It also says the same for bluetooth.
I have found that when i switch on bluetooth, the address becomes available.
doing the same to wifi does not.
switching on wifi, the phone starts to search for networks, then stops after a few seconds,
with the unable to search at this time error.
I then go to "about, status, and look in the settings there.
Bluetooth mac address is there when switched on, and unavailable when off.
But wifi mac address is unavailable permanently.
I have tried switching wifi on, and very quickly going to these settings again, but no change at all.
While in the wifi settings, and clicking on advanced, i can see an input section for different items.
use static ip, ip address, gateway, netmask, dns1 and dns2.
all are greyed out except the first on asking to use static ip.
If i click on this, the rest open up for input, but they are all blank.
I assume that this is where my problem lies, and would like to know what these settings should be.
Phone is running on 2.1 update 1 if that helps.
At present, I am stuck with a phone that I cannot update, and i love the phone. it does everything for me, except no connection to internet now.
Please help.
 
pat1beattie said:
Can someone please help.


I have been trying to resolve this issue on my own for some time now.
My wifi mac address is missing.
When i go to wifi settings, it tells me that the mac address is not available.
It also says the same for bluetooth.
I have found that when i switch on bluetooth, the address becomes available.
doing the same to wifi does not.
switching on wifi, the phone starts to search for networks, then stops after a few seconds,
with the unable to search at this time error.
I then go to "about, status, and look in the settings there.
Bluetooth mac address is there when switched on, and unavailable when off.
But wifi mac address is unavailable permanently.
I have tried switching wifi on, and very quickly going to these settings again, but no change at all.
While in the wifi settings, and clicking on advanced, i can see an input section for different items.
use static ip, ip address, gateway, netmask, dns1 and dns2.
all are greyed out except the first on asking to use static ip.
If i click on this, the rest open up for input, but they are all blank.
I assume that this is where my problem lies, and would like to know what these settings should be.
Phone is running on 2.1 update 1 if that helps.
At present, I am stuck with a phone that I cannot update, and i love the phone. it does everything for me, except no connection to internet now.
Please help.
Click to expand...

First step - DON'T USE WEP
It is unsecure and old outdated technology.
Use WPA or WPA2 with a passphrase

If you are still unable to connect, try with no security at all.
If you still can't connect, try a different router (go to a coffee shop or McDonalds or anywhere that has wireless and try and connect)

I don't know why you are having to enter the MAC address on the router, except if you have setup your wireless network in the worst possible way.

If you are scared of people hacking into your network, then set it up with WPA/WPA2, then after you get the phone connected and working, stop broadcasting the SSID on the router.

If you can't connect your phone with no wireless security at all on that router, it's highly doubtful it will work with WEP or WPA. Make sure there are no firmware updates for your router.
 
Sorry, I must have misled you a little.
I cannot connect anywhere.
The mac address missing is on my phone.
The phone goes into search mode when wifi switched on.
after three or four seconds, it tells me that it is unable to search at this time.
When i look into settings, the wifi mac address is unavailable. same as bluetooth.
when both switched on, bluetooth becomes available, and is shown, wifi is not.
The wifi settings are all empty, and the phone is looking for input in some sections.
I can try to capture some images and post them here if it would help.
thanks
pat.
 
Sorry, I may have misled you a little.
The missing wifi mac address is on my phone, experia x10i.
As I said previously, when I switch on bluetooth, the mac address becomes available, but when I switch on wifi, the phone goes into search mode for a few seconds, then tells me it is unable to search for networks.
Going to the same settings page, as bluetooth, the wifi mac address is still missing, and will not allow phone to connect with net.
I am currently using wpa2, but nothing at all.
If it would help, I could take some snapshots and show you in a series of photo's what is missing.
I am sure that the missing data is the problem, and I know a lot of x10 users have same problem, so this might help them also.
Going into settings, wireless and networks, then wifi settings, then advanced,
it tells me mac address is unavailable. below this is a button "use static IP"
there are fiveother buttons below this, and are greyed out. They only become available for input when i click on the use static ip button.
These other four buttons are. IP address, Gateway, Netmask, DNS1 and DNS2. There is no information in any of these, and this is where I think my problem lies. That is, if i should be using a static ip address.
If i go to settings, about phone, status, and look at the info there. at the bottom, is wifi and bluetooth mac addresses. both unavailable, until i switch them on.
when switched on, bluetooth becomes available and reads out the actual address, wifi does not change from unavailable.
 
pat1beattie said:
Sorry, I may have misled you a little.
The missing wifi mac address is on my phone, experia x10i.
As I said previously, when I switch on bluetooth, the mac address becomes available, but when I switch on wifi, the phone goes into search mode for a few seconds, then tells me it is unable to search for networks.
Going to the same settings page, as bluetooth, the wifi mac address is still missing, and will not allow phone to connect with net.
I am currently using wpa2, but nothing at all.
If it would help, I could take some snapshots and show you in a series of photo's what is missing.
I am sure that the missing data is the problem, and I know a lot of x10 users have same problem, so this might help them also.
Going into settings, wireless and networks, then wifi settings, then advanced,
it tells me mac address is unavailable. below this is a button "use static IP"
there are fiveother buttons below this, and are greyed out. They only become available for input when i click on the use static ip button.
These other four buttons are. IP address, Gateway, Netmask, DNS1 and DNS2. There is no information in any of these, and this is where I think my problem lies. That is, if i should be using a static ip address.
If i go to settings, about phone, status, and look at the info there. at the bottom, is wifi and bluetooth mac addresses. both unavailable, until i switch them on.
when switched on, bluetooth becomes available and reads out the actual address, wifi does not change from unavailable.
Click to expand...

You are doing a lot of typing and not a lot of troubleshooting.

What happens with no security?

What happens if you try connecting at another location?

Reset your phone to factory...do the same with your router....what type of router?
 
Will try to answer all here.
wifi does not connect anywhere.
I have tried dozens of different places, routers, and even connecting to laptop, and pc.
Wit or without any security, Nothing.
Switch on wifi, goes into search for a few seconds, then switches off again.
Unable to search for networks.
I am using BT home hub, and it is brand new.
The problem as far as I can see, is with the phone, and nowhere else.
The wifi mac address is missing, permanently listed as unavailable.
When wifi is switched on, it turns off again unable to search.
I have found that some settings in the phone are blank, and would assume that this is the problem. Have tried SE help website, they are very slow to respond, and as yet I have heard nothing from them.
I assume that I should be using a static IP address on phone, and if so, when I click button to set this, another five settings become available, listed in previous posts.
These settings are all blank, and once again, I assume that if information was inserted, correctly, the mac address would then show up, and allow connection.
I do not know what these settings should read. I have been looking for another x10i that i could use to try and copy the settings from, but none available to me, not even in shops.
Sorry, but i have tried everything, for some time now, and it looks as though this is my last hope.
If it cannot be fixed, then i most certainly would look to purchasing a new phone, with the same one in mind.
 
Try this. Connect to the net with 3g. Go to play store and download and install FXR WiFi fix and restore run it. It will re install all your WiFi settings so let it do its thing. It worked for me when my WiFi went down. Does a great job so I kept the app on my phone for future crashes. It's worth a try. Let me know how you get on.
 
Ps. Judging by your above reply if my suggestion doesn't work it looks like you be better bringing the phone back as Its not worth all that trouble when it could be a hardware problem. That's what I would do with that phone as it should connect without you having to mess around with the mac address settings. Allandroidphones should connect straight away with no problems ok
 
Hi, I'm having a similar problem with my phone.

It connects fine with other secured wifi connections, but not with my house wifi.
I used to be able to connect to my house wifi without any problems, but it suddenly doesn't detect the wifi and now it won't show in available networks, eventhough my laptop connects perfectly fine

I've tried deleting the network on my phone and creating it again but to no avail. Any way I could fix this? I've tried restarting my router, but it doesn't change anything. Or am I doing it wrongly?
 
Thank you for all your help.
That last option didnt work either, and I sent them a failure report.
Maybe they will come back with a reason why it failed.
Here is hoping.
You have been very kind, and once again, Thank you.
I have decided to use two phones, one being an older one, that wont cost be anything to run, and purely for internet connection.
I will continue to use my X10i for everything else.
I love the phone, and it does everything I want, and more.
Many regards
Pat.
 
thank you, thank you, thank you....this worked for a Sony Xperia P wifi problem.....it wouldnt connect to my home wifi, whereas my laptop and Galaxy s2 would.
Problem solved, thanks to you.
squalliram said:
I just thought of posting my solution here as well in order to help others that might face this problem in the future.
After troubleshooting the problem for over two months, I have finally been able to resolve the problem with the help of a Belkin technical support engineer. Just for clarification, the problem is neither with the phones nor the router. It is to do with the Wifi settings that can be accessed via the gateway i/p address (In my case it was: 192.168.2.1). I have followed the below steps that made it work for me (Please note that this solution may not help all the other WEP problems, it just seemed to help in my case. The best idea is to check up with your router's technical support department unless there is a problem with your phone).

Wifi settings changed:

1) Disabled Firewall
2) Disabled WAN Ping Blocking
3) The most important part:
- Under Security, I changed the Wireless channel from '10' to '9'.
- Changed the Configuration from "802.11 b/g/n" to "802.11 g only".
- Changed the SSID name from say: "Belkin-Router" to "Belkin".
4) Applied changes and hurray, my phones got instantly connected.

Hope this helps others as well.
Click to expand...
 
squalliram said:
Hello,

I am new to this forum and would really want to please help me get this problem solved. I just bought a Sony Ericsson Xperia X10 and tried connecting it to my internet at home (Belkin N1 router - 64-bit WEP encryption) but it does not connect at all. It catches the internet connection and says its in very good range, I put the key but it never connects. I have tried all the different things possible via this forum, googling for answers, etc but haven't found a solution yet.

Stuff that I have tried:
1) Tried accessing it via a static i/p technique.
2) I cannot change the WEP encryption to WPA-PSK because the internet is set up by my landlord and I am not allowed to change it. I can check the settings and it shows access to all b/g/n configurations.
3) I have another phone i.e. the new Sony Xperia S, even that is not able to connect to my wifi.
4) I am able to connect both these phones very easily to other wifi's having WPA-PSK connectivity but just not my home network.

Kindly help as I have been struggling a lot to find for a proper solution over the internet.
Click to expand...


hey i just got my tab 2 7.0 and my wireless doesnt have security on it atm,because i usually have problems like this.! would love some help
as i said i have my tab 2 always connected to a d-link router,ps3 and other household computers!! Would love to know a security feature that accepted those encryptions if there is any?? there would have to be wouldnt they?? :(
thanks help is much appreciated
 
ch3mical0ne said:
hey i just got my tab 2 7.0 and my wireless doesnt have security on it atm,because i usually have problems like this.! would love some help
as i said i have my tab 2 always connected to a d-link router,ps3 and other household computers!! Would love to know a security feature that accepted those encryptions if there is any?? there would have to be wouldnt they?? :(
thanks help is much appreciated
Click to expand...

First step, unplug router for 10 seconds and plug back in and try again.

Even if it is working....even if wireless is working.

Home routers are garbage.

WPA/WPA2 will work with everything made within the last 5-6 years.

If your router is older than 6 years old, consider getting a new one. If it's only encryption method is WEP then it is old and garbage. If it is only WEP and WPA and no WPA2, then it is old but shouldn't cause a problem.
 
ok but dont they have troubles with ps3 connecting through them??
also my router is pretty old,i think id is a dlink di-524 maybe,not 100 percent on that.. but i want my laptops desktop phones and galaxy tab 2 to all be able to connect through with no problems!
 
I have a netgear router and when i try to connect my google tv, hp laptop and samsung galaxy phone it only works with the one touch button connect method . Recently did a ctmod 3.68 root on my samsung and now it wont connect even with the one touch button connect or correct password. It says authenticating then disconnecting then disabled. Ive tried rebooting the router but it didnt help. However it connects to any unsecured router without any problems. Any suggestions would be greatly appreciated!
 
Cottoncheeze said:
I have a netgear router and when i try to connect my google tv, hp laptop and samsung galaxy phone it only works with the one touch button connect method . Recently did a ctmod 3.68 root on my samsung and now it wont connect even with the one touch button connect or correct password. It says authenticating then disconnecting then disabled. Ive tried rebooting the router but it didnt help. However it connects to any unsecured router without any problems. Any suggestions would be greatly appreciated!
Click to expand...



not really sure sorry,did you try resetting the wifi on phone and router nd even maybe the modem??

I would love to root my Samsung galaxy tab 2 7.0 but im so paranoid about stuffing it up,and i really want my saved games for dead trigger bad piggies and mafia farm!! :(
sucks! is there any way to transfer saved game files after rooting a device??

i really need apps to go to my sdcard.. whats the point of one on there if you cnt install apps to it! how fkn stupid is samsung with this!! they turning into apple! eh
 
i found that i was entering the wrong password, duh. Everything is working fine now. I dont know how you could do that but im sure if you post that question on the forum for whichever root you want to use it will be answered. my phone use to suck so bad i was planning on getting a new one. Now its like a whole new phone it runs sooooooooooooo fast now its freaking amazing. its like having a up to date phone and some, but in a old shell. i used the ctmod 3.68 with the koumakernel, its awesome!
 
squalliram said:
I just thought of posting my solution here as well in order to help others that might face this problem in the future.
After troubleshooting the problem for over two months, I have finally been able to resolve the problem with the help of a Belkin technical support engineer. Just for clarification, the problem is neither with the phones nor the router. It is to do with the Wifi settings that can be accessed via the gateway i/p address (In my case it was: 192.168.2.1). I have followed the below steps that made it work for me (Please note that this solution may not help all the other WEP problems, it just seemed to help in my case. The best idea is to check up with your router's technical support department unless there is a problem with your phone).

Wifi settings changed:

1) Disabled Firewall
2) Disabled WAN Ping Blocking
3) The most important part:
- Under Security, I changed the Wireless channel from '10' to '9'.
- Changed the Configuration from "802.11 b/g/n" to "802.11 g only".
- Changed the SSID name from say: "Belkin-Router" to "Belkin".
4) Applied changes and hurray, my phones got instantly connected.

Hope this helps others as well.
Click to expand...


I am afraid of messing up the 2 IPhones, laptops and other things that are connected to the WiFi with no problem.....just my LG P505 phone.
 
Hi everyone I really really need some help and thanks so much in advance. I have an hp computer and a netgear wireless router using an ethernet hookup. My android is a regular android and not a cell phone android. My android shows up on my computer and netgear shows up on the android as connected but only at 10 percent but it won't let me connect to the internet.
My network maps goes like this
pc wireless router gateway internet
the ip address read 192.168.02 for the router
192.168.1.1 for the gateway
I have a netgear wireless router. Which website do I put in to change the ip address
And on my android it reads that it's connect but at 10 percent and it won't let me on the internet yet. Thanks so much in advanced for any help.
 
Try this: Uninstall the AT&T Smart WiFi application-that's it. Quick, simple, worked.

Nov 2012 - Jan 2013 my Xperia TL would always automatically connect to my home network, then it gradually got worse until two days ago I could not connect to my home network at all. It worked with other "HotSpots" but at home a pop-up kept asking me if I wanted to connect and then it asked for a password (huh?). In Settings/Wifi my network was seen & good signal strength but, scream, it wanted a password. The Smart W-Fi showed my HotSpots but said "Wifi disabled" and when I hit the scan button it got into a loop so I had to restart the phone. So many hours into the middle of the night were spent for two nights researching, changing router settings, 192.168.1.1 -nothing would work because my phone said "Wi-Fi has been disabled". And then I found this (but can't remember where but will search again):
"Uninstall your AT&T Smart WiFi". Apparently there was an update, a bug, it was corrupted, something in that program decided to disable my wifi (but only for my home network). I hesitated to do this as the program had come with the phone, but in my tired desperation I pushed 'uninstall', restarted the phone and it worked!!! Sleepless nights, daring to change router and computer settings -and it was fixed in a few seconds because of a bad app! Wi-fi is working better than it ever did and has not shut off this entire day. I did reinstall the Smart Wifi from the Play Store this morning but it is turned off for now.
Hope this helps. It was a very quick fix.
 
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