Help what is going on?!! need help.

[lgbalfa]

it cannot detect wifi anymore and it says "no sim card"

i ordered a replacement through insurance and the refurbished phone also does the same thing.

so we replaced the phone and sim card and nothing works.

verizon wireless store said they have no idea and level 2 tech support said the same thing.

i might be forced to upgrade even though i don't want to.

any ideas what is going on?

thanks

 

[doogald]

It's a long shot, but maybe an issue with an application?

Try a factory reset, do NOT restore apps from backup, and see what happens.

No SIM card sounds like a phone (hardware) issue though.

 

[lgbalfa]

i had to order another refurbished phone.

i did a factory reset and it won't even let me active it now.