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What is wrong?

My WhatsApp network and service are operating normally, but it keeps saying cannot connect, the null function is not connected (something like that). What is the null function and where is it located? Can anyone help as I am not a tech-savy person and first time encountering such problem. It is really frustrating as I cannot setup my WhatsApp a/c to read my messages for the last 2 days already. Thanks you in advance!
 
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