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Whatsapp not working on 3G/4g only Wifi

Having the same problem on my new S3. I think it is a whatsapp issue, as it was working fine on my previous samsung phone...really frustrating.

I hope whatsapp are aware of this and doing something to fix it!
 
It need not be a phone specific issue. This could happen if your APN setting is missing the internet APN. You might be having the APN for gprs and mms, but there are chances that your provider missed to send you your APN for internet. Do a quick google for the internet APN settings of your provider and enter it in there.

A sample internet APN setting for !dea would look like the following.

name : idea_internet
apn : internet
apn type : internet

Please do try it out. This would solve the issue with all your communication apps. I had the same on my galaxy S3 and this fixed my issue.

Cheers!
bonbets
 
I just resolved by creating new apn without proxy and other settings. Just apn, username and password. I had d same problem. Other Internet facilities were working except whatsapp.
 
I came specially to thank bonbets.. i was having the same issue and i went into the APN and selected the one with GPRS mentioned in it and voila.. whatsapp again working..
Awesome dude... thanks a ton.. ;-)
 
I think it can't because whatsapp is saying that it "cannot function without all of the required permissions". But you can try this one. Just turn off mobile network, hook up to wifi, send and receive whatsapp messages. Turn on mobile network when done.
 
Here's how I solved mine.

Using Samsung Galaxy Note 2 7100 with Android 4.3

Go to Settings>More Networks>Mobile Networks>Access Point Names

tap the Options button (physically to the left of the home button) and hit Reset to default.

within 10 seconds all your chat Apps including BBM should be connected to your 3G/4G.

Please note that this step also resolves the issue for WhatsAPP.
 
dear friends,
I had the same issue, finally got over it.

steps..

1) relax its not a big problem..
2) you have to call your service provider and ask him for the the new APN settings manually..

they will guide you for every step for " how to create a new APN"

REMEMBER TO CALL FROM AN ANOTHER MOBILE NUMBER. BECAUSE YOU CAN'T CHANGE YOUR SETTING WHILE YOU ARE ON PHONE.

If you like it, them please reply..

Thank you..
 
dinho1 said:
Hi guys i am running a S3 whenever i try to use whatsapp over 3G it doesnt work but over wifi it works fine.Any suggestions
Click to expand...

I think you must check internet first. This mean you make sure you can connect to internet before whatsapp
 
johncar said:
I think you must check internet first. This mean you make sure you can connect to internet before whatsapp
Click to expand...

It happen in my case likewise;I can connect to internet but I can't operate whatsapp and true caller. But when I called customer care officer. They helped me in setting new APN settings and after that I can connect to whatsapp and truecaller. And everything was working fine.
 
Lenovo A6000 -Problem : Whatsapp not working on wifi.

Go to Security - >Data Usage - > Network firewall - > Whatsapp (Scroll down) - > Verify WIFI Symbol enabled with blue color highlighted.
By default , when installed - goes in to disabled mode.
took one month for me to identify the issue and resolved me self with Sai 's grace ...after praying and tried workaround in just 20 mins..
 
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