Help Whatsapp stopped working

[tahjunk]

Hello
Whatsapp was working fine until today afternoon, and suddenly, it has stopped working on note 8 phone. I have 2 whatsapp accounts on the phone, using the dual messenger setting, but both are not working. There is no error message coming up, except a fast notification that whatsapp has stopped. Then the phone goes to my home screen.
Please help
Thanks

 

[Shotgun84]

Try clearing cache and then if that doesn't work, data for Whatsapp. It should give you the option to reinstall all your messages after clearing data so do that if you want to keep them.

 

[marctronixx]

sounds like a local issue. i use whatsapp daily and am using it now to leave a message..

could be a glitch/one time thing...

 

[capuman]

Its definitely a cache thing when using 2 versions of whatsapp. I've had the same issue a couple of times and doing a force stop of the main whatsapp or clearing cache always fixes the problem. I dont think its a note 8 related issue though, the same thing happened on my Xiaomi mi6 and on my wife's Xiaomi mi5. I believe it has something to do with how whatsapp stores it's data locally which is in the same location for both versions of the app.