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Where is Jelly Bean?

I'm in the US and got my update today. Now I'm screwed. I've used the reset hole, pressed the power button and volume down button, pressed the power button and volume up button and all I get is the ASUS Inspiring Innovation.Persistent Perfection screen. It wont power off either. That screen keeps popping up even when I hold down the power button.:mad:
HELP ME PLEASE.
 
siggy1964 said:
I'm in the US and got my update today. Now I'm screwed. I've used the reset hole, pressed the power button and volume down button, pressed the power button and volume up button and all I get is the ASUS Inspiring Innovation.Persistent Perfection screen. It wont power off either. That screen keeps popping up even when I hold down the power button.:mad:
HELP ME PLEASE.
Click to expand...

Run the battery flat and see what happens when you charge it and boot it after that.

Failing that call ASUS.
 
I got my update on Sunday night. No problems installing. I don't notice much improvement in performance. Google Now is a good addition. I can see it being popular once on phones.
 
Why are there 2 WW Jelly Bean firmwares listed??

ASUSTeK Computer Inc. -Support- Drivers and Download Eee Pad Transformer Prime TF201

V10.4.2.15 Only for WW SKU (Android JB 4.1.1)

and

V10.1.2.15 Only for WW SKU (Android JB 4.1.1)


10.4.2.15 for WW, further down the description references TW SKU, instead of WW SKU... is this just a typo on the part of Asus? (ie. the first one should be TW, not WW)

If so, hopefully no one borked their Primes by inadvertently downloading the wrong file. >_<
 
Everytime I've tried to update firmware, my tab says a firmware update is available, check notification area.

There's nothing in notification area and the Check Update button goes dark and I cannot press it.

I close the settings window, remove it from recent apps and then go back again and same result. Weird. I've received firmware upgrades before as I picked a tablet up on release and never had this problem.

Tried restarting the tab and same result.

I restarted again and took it off AC power (charging it) and I went to settings to check firmware upgrade, same message and button still dimmed, but now the firmware shows downloading in the notification bar. Odd, maybe it was the power? I don't know. Maybe weak wifi? Not sure.
 
Download it on a pc. Unzip the download......once. Do not unzip anything again. Put contents of unzip on root of SD card. The tablet will find the update on the card and will notify you. Very easy.
 
Sorry I am confused!

I am in UK and still no ota update. Would someone be really kind and be willing to give precise instructions - I guess these are my issues:

Exactly which file - there seem to be three
Unzip once - is this right click and extract?
Put on SD card - is this just connecting to pc and drag and drop onto the Prime?

I thought I had done above but nothing happened so I removed teh file and am non the wiser.

Would be grateful if someone could get me through this!
 
Here's what I did.

Download the firmware version for your tablet to your PC's desktop.

Extract that zip to your desktop...the output will be another zip file.

Plug the prime into your PC and open it in my computer. Open the internal storage directory.

Drag the newly extracted zip file into that internal storage directory on the prime.

When I unplugged the tablet from the PC I got a notification that the prime detected an update file. I tapped the notification to start the process, sat back, and waited.

All done.

Hope this helps!
 
ODog this is really kind of you - there are three possible files US, TW and WW - I am in the UK so I know it is not US but which of the other 2?
 
Ok the reason it didnt work before was because I was using the TW one - it now looks as though it is making progress - will let you know when finished.

One other question - do I have to do a system restore it will it be fine without?
 
siggy1964 said:
Arrrrgh. I contacted Asus and tried what they told me to do but I still have the same problem. Any other ideas?
Click to expand...

Well as its an official OTA update that's bricked the Prime for you, ASUS should take it back for repair.

What did, they instruct you to do BTW?
 
No luck here. Download fails everytime and then you have a greyed out check box. I have lost count of the times I have tried this. :/ The system will not even notice the manual download. :(
 
JAy3001 said:
The system will not even notice the manual download. :(
Click to expand...

To try to help you, I put the update on my spare SD card, right alongside the .28 ICS firmware. I owe you a favor for turning me onto the .28 root method. :)

The update notification popped up as soon as I inserted the drive.....and then gave me a choice of .28 or JB. Pretty cool......never knew it would give you a choice if you had multiple choices.

To be clear: I downloaded the JB update, unzipped it once......and put the resulting file directly onto the root of the SD card.
 
Rafael said:
To try to help you, I put the update on my spare SD card, right alongside the .28 ICS firmware. I owe you a favor for turning me onto the .28 root method. :)

The update notification popped up as soon as I inserted the drive.....and then gave me a choice of .28 or JB. Pretty cool......never knew it would give you a choice if you had multiple choices.

To be clear: I downloaded the JB update, unzipped it once......and put the resulting file directly onto the root of the SD card.
Click to expand...

Thanks Rafael. Still no joy here, I may have to do a factory reset or revert my FW. But I just don't have the time atm to bugger about with it. :/

Strange thing is it did start downloading but hung at 65%. I rebooted to start a'fresh and thats what has buggered it. But I normally have to do that on a OTA update and don't have an issue until now.
 
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