Help Why does email stop working?

[TexasZman]

I really like my phone and the service provided by TMO. The only issue I have is with my email. When the phone was first purchased and set up, everything was fine. After some period of time (3 or 4 weeks), the phone stopped receiving email (using TWC - tx.rr.com). After verifying all settings, I re-booted the phone and once again, everything worked.

And again, after some period of time, I had no email access on the phone. Rinse, repeat, rinse, repeat....

I don't understand why this happens. The settings are not changing. There are times now when I have to boot the phone 5 or 6 times before the devices communicate properly.
The error message on my phone states: "Unable to connect to email server to verify your account information. No response from server."

Yet, while this occurs on the phone, I am able to access emails either through the web application, or using Outlook.
I don't know if the problem is with my phone or with my ISP?

 

[AMOCO]

You could try clearing the cache/data on the email app your using.The set up again
If you have already done this,Try another email app.

 

[Crashdamage]

Is your account POP3 or IMAP? What email app are you using and what kind of phone?

AMOCO's advice may help. It not, check your settings again with TWC's instructions in the link below. Scroll down a bit for Android instructions.

http://www.timewarnercable.com/en/support/internet/step-by-step/twc-mail.html