My husband and I both have S4's, non-rooted, running Android 4.4.2, we are both on Verizon and even on the same plan.
We just moved to a new house and have a new router, it is one of the standard Comcast modem/router gateways. I plan to add my own router and disable the wi-fi on theirs soon but have not done so yet.
My phone has no problems with the wi-fi whatsoever. His will only connect when you are in the room where the router is and occasionally when you are elsewhere but it will show a much weaker signal than my phone does, right next to it. I have gone through the phone settings and ensured that all of our settings are the same. I did try disabling Auto Connect on his to see if that helped but it did not. I have tried resetting the router and restarting the phone, and removing the phone battery. I am wondering if somehow wherever on the phone it receives the wi-fi signal has somehow been damaged on his? Or could this be something else? I did just try resetting the mdeom/router while sitting in the room next to it and noticed that when it came back up my phone connected to the wi-fi automatically and his did not. Open to any ideas, thank you.
We just moved to a new house and have a new router, it is one of the standard Comcast modem/router gateways. I plan to add my own router and disable the wi-fi on theirs soon but have not done so yet.
My phone has no problems with the wi-fi whatsoever. His will only connect when you are in the room where the router is and occasionally when you are elsewhere but it will show a much weaker signal than my phone does, right next to it. I have gone through the phone settings and ensured that all of our settings are the same. I did try disabling Auto Connect on his to see if that helped but it did not. I have tried resetting the router and restarting the phone, and removing the phone battery. I am wondering if somehow wherever on the phone it receives the wi-fi signal has somehow been damaged on his? Or could this be something else? I did just try resetting the mdeom/router while sitting in the room next to it and noticed that when it came back up my phone connected to the wi-fi automatically and his did not. Open to any ideas, thank you.