Help wifi compatability issues

[slathrop]

So my wife finally convinced me to get a smart phone with our free verizon upgrade since she was doing the same. She got HTC Rhyme and I got the Samsung Galaxy Stellar. Her phone connects to our home wi fi with no problem after she enters the password.

My phone, on the other hand, first says "authentication error" and then when I enter the password, it keeps telling me the password is incorrect.

My phone will connect with every other wifi out there, even secured ones that require a password. But it will not connect with my home wi fi!

Any help would be greatly appreciated!

 

[damewolf13]

Welcome to AF, Slathrop!

I had the same thing happen to me a few years ago with another phone. I ended up calling the technical support at my carrier, and they fixed the problem on their end. It's worth a try.

 

[backwards1979]

I have this issue sometimes at home but nowhere else. I blame it on a regular very old router.