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Wifi Connectivity Issues

  • Thread starter Thread starter Deleted User
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Hello. I've had my (first) S8 since 4/19 and since the first moments it was activated, wifi would disconnect and reconnect immediately. It would do this several times in a row sometimes, then be fine for hours as far as I could tell, then do it randomly from time to time.

It is not the network, because I've used it on multiple networks I connect to regularly and no other devices had this problem. So I called Verizon today and they said it was not a known issue and suggested I swap out the phone at a store while it's still returnable.

So I did just that...and it's still happening with the second phone.

I've had a S6 and S7 before this and have nothing set up differently and no new programs installed since running the S7 with Android 7.0.

Is anyone else experiencing this issue?
 
Last edited by a moderator:
Hi,

I am not an S8 user, so this is just a guess but: Try to turn off "smart network switch" in your wifi settings and see if that helps. Perhaps your phone is trying to hop networks to optimise download speeds.

Regards,
Eric.
 
This used to happen to my old Galaxy S8 all the time... Not enough to piss me off tho... :p
Haven't noticed it yet with the S8...

*EDIT! Woops! I meant to say this happened with my old Galaxy S SIX (S6) all the time... Not the S8.. Sorry, just woke up and my eyes (and fingers) are playing tricks on me... lol...
 
Thanks everyone for the responses. I checked the smart network switch settings and apps usage history and unfortunately this is not the issue. It could be an app conflict, but my instincts say no.

I did call Verizon back who contacted Samsung who acknowledged they are working on a patch for the issue... but the way the Verizon agent explained it made me less than confident...oh well! Hopefully it will resolve itself one way or another soon...
 
I should add, it just occurred to me that because this issue revealed itself as soon as wifi was set up on the phone, it can't be an app conflict, unless it's a built in Samsung app...
 
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