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Help Wifi issue

tompace

Newbie
Started yesterday. Wifi icon stays grey like its connecting, but never becomes blue. Some apps seem to work fine with the internet (email, play store, speedtest) but others seem to not be able to connect at all. i can make/recieve calls/sms just fine. ideas?

running stock 4.2.2
 
Blue means you have an Internet connection AND to Google services. Grey means you have an Internet connection.

Maybe a simple reboot will fix this.

Are you getting your gmail, etc? Check and make sure you are signed in to your Google account properly on your phone.
 
I can get my email if I manually ask it to retrieve them. Under settings>accounts>google it says there is an issue with sync. Its been happening for quite a few hours. It's been rebooted at least 2 times since last night (when I noticed it)
 
I haven't heard about Google account services having issues the last few days, but it sounds like you are. Since blue v. grey refers to Google account sync, I assume things will be back to normal once account services is back up for you.

You can try signing out of your Google account and back in.

I have not ever done this, but maybe clean Google Account Manager cache?
 
I dunno what would have caused it...I'm the only one who knows the system password and I've not made any changes :-(
 
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