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Wifi won't work on my Lg

PureAmy

Newbie
Ok so basically It works everywhere else except on my own wifi wich is really annoying. I did send it 2 times to the company. I have been doing everything possible = enable wifi go to advance and etc, I'm am on the very edge to throw this phone down the window so I am here to seek additional help. My router is a linksys cisco not too old not too new. If anyone fixed it by miracle please share.
 
Can I ask which protection? (WPA, WPA2, WEP...) But I don't think it's the protection - can you please explain it better? What happens when you're connecting? Did it say "Connected"? Or what?
 
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