galaxy1235
Lurker
Hi, my S3 kept crashing and freezing so I took it to my network provider's store and asked if they could fix it for me (I'd tried factory resets and things like that myself, to no improvement). However, I'd smashed my screen a few months previously so the shop assistant told me I ought to get that fixed by a third party before returning to the store, as they would use the smashed screen to mean that the crashing was my fault, and it wouldn't be on guarantee anymore. I asked if getting it fixed by a third party would void my warranty and he said no.
I took the phone home and fixed it myself yesterday and it looks as good as new except the glass is slightly raised near the bottom (by less than half a millimetre) so the button is not as protruding as before and as a result of this (I think), touch sensitivity on the phone has decreased slightly, with me having to press harder for something to work.
I still need to take the phone in to fix the crashing and freezing problem but do you think the provider will realise I've attempted to fix my screen myself and take this to mean I have done unauthorised tampering with the device and thus void my warranty? I could possibly heat up the glue once more and attempt to push the glass down more to make it seem like a more professional job (and fix my problem with reduced sensitivity) but I don't really want to do this as it will take at least a couple of hours out of my day (to heat the glue up sufficiently) and I don't want to risk it because I could scratch or crack the new screen in the process, if I need to remove the entire screen, take away excess glue and then replace the screen. The only reason I did it myself in the first place is because I was quoted prices in the
I took the phone home and fixed it myself yesterday and it looks as good as new except the glass is slightly raised near the bottom (by less than half a millimetre) so the button is not as protruding as before and as a result of this (I think), touch sensitivity on the phone has decreased slightly, with me having to press harder for something to work.
I still need to take the phone in to fix the crashing and freezing problem but do you think the provider will realise I've attempted to fix my screen myself and take this to mean I have done unauthorised tampering with the device and thus void my warranty? I could possibly heat up the glue once more and attempt to push the glass down more to make it seem like a more professional job (and fix my problem with reduced sensitivity) but I don't really want to do this as it will take at least a couple of hours out of my day (to heat the glue up sufficiently) and I don't want to risk it because I could scratch or crack the new screen in the process, if I need to remove the entire screen, take away excess glue and then replace the screen. The only reason I did it myself in the first place is because I was quoted prices in the