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Help Will Samsung repair my phone?

sdw8253

Lurker
Will Samsung be able to fix my Galaxy S3?
I was trying to bring the phone back to stock ROM and ODIN failed on me.
I tried pretty much everything and Odin would keep on failing. I tried to emergency recover it in kies but Kies would say, "connecting" and never connect. Thinking this is a USB Driver issue, I took it to Samsung Experience store to get it repaired. However, they could not restore it.
(***** THE PHONE WOULD GO INTO DOWNLOAD MODE but NOT the Recovery mode.*****)

So the phone turns on but can't go into recovery mode but CAN go into download mode. Odin just screws up on me. (Is this a soft brick?)

So the guys at the Samsung Experience store asked me to send it to Samsung to get it repaired. So I called the Samsung guys and he told me that "Reflashing the phone" is free of charge (even though my phone is out of warranty btw). But I'm worried that "reflashing" is the same thing they tried at the Experience store. So I'm thinking they would try the same thing the guys at the Experience store and fail.(Then charge me to do some other option.)

So the question is,
1)Would they be able to restore my phone without having to do an expensive method?(replace motherboard or something)
2) Will they still do the repair? (My phone was rooted but I heard the root record gets deleted when you try to put a ROM through ODIN)
3)I still want to fix my phone even if it costs money. So how much do you expect the repair fee would cost if they cannot recover by software means?
4)How long will the repair take?(In general) I need this Phone ASAP


Man this sucks..... I bought this phone for 200 dollars at Textnow like a month ... It would definitely cost less money to repair than 200 bucks right?
 
So I'm thinking they would try the same thing the guys at the Experience store and fail.(Then charge me to do some other option.)
Not without contacting you first. Especially if you included a note (keep a photocopy) saying that they shouldn't do any work requiring payment without contacting you.

So the question is,
1)Would they be able to restore my phone without having to do an expensive method?(replace motherboard or something)
That's why you're sending it to them - to find out. There's no way to tell what's wrong without testing a few things in the phone.

2) Will they still do the repair? (My phone was rooted but I heard the root record gets deleted when you try to put a ROM through ODIN)
It may, it may not, depending on how far Odin got. If Odin never ran, the phone is still rooted. If they can't get to the phone without reflashing it, they won't know. If the reflash the guy at the store tried got far enough they'll never know. (If you're paying for a repair, they may not care.)
3)I still want to fix my phone even if it costs money. So how much do you expect the repair fee would cost if they cannot recover by software means?
Less than a new phone. Possibly more than a used one you could get at Swappa There's no way to tell until they know what's wrong.

4)How long will the repair take?(In general) I need this Phone ASAP
Again, no way to tell. It depends on how many phones there are waiting for repair when yours gets there, how long it takes them to figure out what's wrong with it, how long it takes them to get your okay to fix it, etc. A few weeks if you're really lucky.

Man this sucks..... I bought this phone for 200 dollars at Textnow like a month ... It would definitely cost less money to repair than 200 bucks right?
For Samsung to reflash it? They might charge you return shipping. For them to replace the motherboard? Probably more than $200. But if you bought it a month ago, and it's not working after Samsung tried to reflash it, I would suspect that there's a warranty issue involved. (What's that? Did you say something? It sounded like "The phone just didn't turn on one morning", but I can't be sure.)
 
Hey, I've already sent it to Samsung ._.

But, could you give me any idea if they can fix it without replacing anything physical? (I'm just worried I'll have to pay **** ton of money trying to fix the phone.)
Just to remind, the phone does get to download mode. So, they will PROBABLY fix it without replacing anything right?
PROBABLY not 100% right? :P

Thanks anyways.
 
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