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Wireless Lan

M

mhilinski1

Lurker
I am having problems with the wireless lan chip in my phone

When I connect to xfinity wifi it will stay connected for 5 mins and I would go to browse the web and then it would disconnect and then it would do it over and over again any help for a fix would be great
?
 
Welcome to Android Forums.

I don't have either device.

What I would do is run the phone in Safe Mode and if the disconnects stopped happening I would know it was caused by an app that I added.

If the disconnects continued I would closely review the way I had the router configured.

... Thom
 
Usually with it powered on you long press on the power button and a menu appears. Give it permission and it will reboot into Safe Mode.

To exit Safe Mode you just do a reboot.

... Thom
 
Are you also having the same problem using a WiFi network elsewhere? If yes, that would indicate an issue with your phone. If no, the problem is probably an issue with the WiFi network. If you don't have access to the Xfinity modem/router box, who does?
One major problem with Xfinity is you as a customer only have limited control over your own home network, at any time Comcast can over-ride anything you've configured in the router settings.
However, if you're connecting to the Xfinity guest network (the shady default added by Comcast allowing any Comcast customer to use other Comcast customer's WiFi connectivity) there's little you can do to fix your situation.
Your best option is to buy your own wireless router, log into your Comcast account and disable all router functionality so the unit itself is just a cable modem, then connect your properly configured router. At that point you'll have a home network you have complete control over.
 
I would suggest also checking your WiFi preferences.

It's possible that your phone is detecting other WiFi networks that you have prioritized and automatically trying to switch to that network, even if it has worse signal.

It may make sense to open up specific networks and choose the option to "forget" them and then try reconnecting.
 
Thank you for replying back I will try the solutioins you gave me and see what happens and then I will re`post as to whether it solved my issue or not....
 
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