Help Word doc

[Android Question]

Hi all, I have an Android phone and it won't open a word doc attachment on an email, I've downloaded Microsoft office mobile, kindle, Polaris, and Adobe but still no luck, any ideas please.
Thanks
T

 

[mikedt]

Is the doc file encrypted, password protected? What is actually happening, error messages, etc.?

 

[Xavier Black]

No I don't think is passworded..he would've said so..why don't you try in open it with Kingsoft Office..

 

[mikedt]

No I don't think is passworded..he would've said so..why don't you try in open it with Kingsoft Office..

Maybe the sender forgot to say so.

What happens if you try and open the attachment with a PC or Mac?