wrong password

[rl1v]

hello
i bought the s7 edge 2 days ago, i set up everything but today i switch off the mobile, when i opened they ask me for the password and i am completely forgot, and with my id fingerprint is no enough, is block and i cant not use it, what can i do, after a several tries, now it said try in one hour, but i ran out of possible password i forgot, what can i do?

 

[AMOCO]

Looks like you will have to do a factory reset:
Hard reset Galaxy S7 or S7 edge using recovery mode

• Power off your device.
• Wait for a few seconds while your phone is shutting down.
• Press and hold the Power, Volume Up and Home buttons simultaneously to get into Recovery mode. (read: how to get into Galaxy S7 or S7 edge recovery mode)
• Use Volume keys to navigate and Power button to select an option in Recovery mode.
• Once in, from the main menu, using Power key, select wipe data factory reset.
• If you want to clear app data cache too, choose wipe cache partition. Clearing cache often fixes various software related issues.
• When done, go back to main recovery menu.
• Select reboot system now and that’s about it.