I get this message randomly(I plug into my computer at least 20 times a week and get it once a month). Usually you're connected and it will read it fine, it will just give that message.
<br><br> The drivers come with the phone. you shouldn't need to download stuff.
Just try contacting your service providers once and they will have info on the drivers...because, I'll not provide you with any ideas on this as this may crash your phone.....or do one thing try to reset your phone once it might work....
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