LG V30 calling issues during roaming.
- By Iforgot80
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- 7 Replies
Hello! Sorry for the rambling ahead of time ...
First and foremost; yes this phone is a bit old due to the ever quick and changing technologies.
Now with that aside and addressed, my wife phone (and mine previously) lost the ability to make "voice" calls during our current travels. My solution from USC was to turn on "enhanced calling", which I was not aware was finally working since I was told a few years back to turn off, so it wouldn't drop calls anymore. Since I did that with my Moto G Stylus, it has been working but not her LG V30
Technical support -/) basically told me that it is a paper weight until we enter back in to USC towers and cannot be used during roaming. Not sure if this is SOP with customers with older phones but hoping someone here has the fix to make my wife happy.. Her texting and mobile data was working previously but now, nothing...
Enhanced calling is disabled in the settings on her phone.
•mobile data "on"
•data saver "off"
•date roaming "on"
•LTE/GSM/UMTS "ON"
•LTE/LEGACY 3GPP MULTI "SELECTED"
•attempted automatic registration in network operators (switches to roaming but drops calls as network unavailable
•enhanced calling inactive (ia told this is due to roaming but why is it working on my phone?
•apn- usccinternet
• Network or SIM card error when entering other settings in additional settings
•tried airplane mode, restart, shutdown 3 mins and turn on
• latest update installed (09/2019)-Android 9
Any other additional information needed?
Thank you so much in advance!!
First and foremost; yes this phone is a bit old due to the ever quick and changing technologies.
Now with that aside and addressed, my wife phone (and mine previously) lost the ability to make "voice" calls during our current travels. My solution from USC was to turn on "enhanced calling", which I was not aware was finally working since I was told a few years back to turn off, so it wouldn't drop calls anymore. Since I did that with my Moto G Stylus, it has been working but not her LG V30
Technical support -/) basically told me that it is a paper weight until we enter back in to USC towers and cannot be used during roaming. Not sure if this is SOP with customers with older phones but hoping someone here has the fix to make my wife happy.. Her texting and mobile data was working previously but now, nothing...
Enhanced calling is disabled in the settings on her phone.
•mobile data "on"
•data saver "off"
•date roaming "on"
•LTE/GSM/UMTS "ON"
•LTE/LEGACY 3GPP MULTI "SELECTED"
•attempted automatic registration in network operators (switches to roaming but drops calls as network unavailable
•enhanced calling inactive (ia told this is due to roaming but why is it working on my phone?
•apn- usccinternet
• Network or SIM card error when entering other settings in additional settings
•tried airplane mode, restart, shutdown 3 mins and turn on
• latest update installed (09/2019)-Android 9
Any other additional information needed?
Thank you so much in advance!!