I was talking to a friend and my screen froze.. my bluetooth earbuds were still stating that they were connected, yet no picture. NOTHING. and since it had froze, I force powered it off and back on... again, my earbuds state that they are connected, but no screen. NOW, heres the kicker, when I plug in a usb and connect to my laptop, when I look to the left side were the files and folders are... where it says Galaxy J7 Star there should be 2 branches off of it like card and phone... but after the force power down.. theres nothing there either...
Did the files that would run my phone somehow get deleted?? If do, is there somewhere I can go to download the proper files that coinside with my device to get it working again..?