I ordered on 6/9 and had a promised ship date of 6/30. Just called the CSR about an hour ago and spoke with a friendly lady named Vanessa. She apologized that my phone order was one of the ones that would be delayed 7 days. She said I will be getting a $25 gift card in the mail in two weeks...hopefully my phone will be here by then, lol.
Anyway, she said it was delayed 7 days, and I said the ship date or it would be delivered in 7 days. She told me she thinks it meant it would be delivered within 7 days, and they say 7 days just to be safe because it might be sooner....but I'm not counting on any sooner. Looks like I'll be waiting another week.
Once I actually get this phone, if I even experience one slight problem I am not going to hesitate to return it and either buy the X or switch to ATT. I told the CSR rep that I realized it wasn't her fault and it was just an aggravating situation. She agreed and told me that it looks like I've been a long time loyal customer and asked how my experiences with Verizon have been....I told her up until this, just great, but now, not so much, lol.
Anyway, she said it was delayed 7 days, and I said the ship date or it would be delivered in 7 days. She told me she thinks it meant it would be delivered within 7 days, and they say 7 days just to be safe because it might be sooner....but I'm not counting on any sooner. Looks like I'll be waiting another week.
Once I actually get this phone, if I even experience one slight problem I am not going to hesitate to return it and either buy the X or switch to ATT. I told the CSR rep that I realized it wasn't her fault and it was just an aggravating situation. She agreed and told me that it looks like I've been a long time loyal customer and asked how my experiences with Verizon have been....I told her up until this, just great, but now, not so much, lol.
