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Date you ordered and received the phone vs. "will ship by" date

Good mornings all!

I hope today will bring great news and great fortune for those still waiting for a shipping notification and to those who are getting there phones delivered today!

I'm also curious about the whole pick up at the facility deal. I imagine my phone will be arriving in one this morning and I doubt it will get out to delivery this afternoon and want to see if I can pick it up before the loooong weekend.
 
Morning everyone :)
Thought I would share a 1 time Zagg 40% off discount code for someone wanting to pick up anything at the Zagg website ;) I purchased the full body Zagg Invisible Shield for my DInc

Congratulations, your discount code is for 40% off site-wide on ZAGG.com only - iapds3as You can use your discount code one time during checkout before July 31st, 2010.

Hope those in waiting get their shipment notifications as promised!
 
It CAN be done!!


5/30 - In store - was told I was eligible for my VZ upgrade, decided eventually on the DINC as my BB replacement. Was told...sorry we're out of stock..delivery date sometime mid June. I decided to wait. ( big mistake)
6/18 - Still haven't decided whether to go back yet or not, called store....no dice..I say damn and move on. Received a phone call from VZ telesales this evening offering me an upgrade/contract renewal with a $99 DINC if I do it over the phone. I hadn't committed as I wanted to see if I could get maybe a case or free minutes thrown in, but before I say anything, the supervisor interrupts the call and says "Sir, I can promise you a ship date of 6/23, putting the phone in your hands between 3-5 days if you complete your renewal over the phone today" I say hellz yes and off we go! I'm to get a confirmation email and tracking number via email soon after this call.
6/23 - No email, no tracking numbers...so I call CS. I hear "sorry sir, the DINC isn't shipping until 7/15" I say no way, look closer at my acct, I was promised 6/23 ship date but I haven't received any tracking number. CS supervisor gets on the line and says "sir, I'm not sure why you were told....wait...my apologies sir, I see the supervisors notes here stating a 6/23 ship date. Please allow 24 hours from this date to receive tracking information"....I say thank you and I'm on my merry way getting more excited as the hours tick away.
6/24 - It is now 9 p.m. and no email, no word, no tracking numbers so I call CS again. I hear THIS now from the supervisor on shift.."Sir, I have no idea why you were told you would have a 6/23 ship date. This phone has been delayed due to lack of stock and I can now give you a ship date of 7/26." Calmly I tell the man he's full of it and ask if telesales is in the business of lying to customers to get them to renew. He apologies profusely so I tell him it's not his personal fault but I would like to make a complaint against the woman that lied to me and out of sheer anger I cancel my order.
6/27 - After I finally stop fuming, my wife says (in her infinite wisdom)...."why are you so flipping mad? You're gonna end up getting the damn phone and it IS just a phone. Stop complaining, calm down, order it and wait like everyone else".......I surrender as I'm attempting to use my BB that is on its last legs. So I start to think....there has got to be a better way of getting this thing.
6/28 - Before I order online to hear a delivery date of August something, I start calling my local VZ stores AND BB stores. I ask two questions to each store 1) Do you have any in stock? (this was met with many chuckles) and 2) When are you expecting any in? I hear "sorry sir, we don't know when we'll get more in, we're filling backorders now and we haven't received any word of when more will be shipped yet"....I called 4 VZ stores total and hit paydirt on the 4th one after the 3rd store failed to answer the call. I now hear "Yes sir, we're getting 12 in this week, it won't be til the latter part of the week but this week for sure" I get excited and ping them with a barrage of questions "Are they real, are they refurbished, why you guys and nobody else and how can get my fat hands on one"....They answer "yes, they're real, not refurbished and we got them in cuz we're using a different supplier"...it doesn't matter to me, just put my name on the list please!!
7/1 - I walk in the store...it's a VZ reseller store so I paid an additional 50 bucks to get the phone (their markup)..45 minutes later..I walk out cradling my new DINC.

I have no idea as to why I got so lucky with this...I just know that I called and called and finally someone said "yes, we have that" ...BTW....this phone is simply put....amazing. Totally worth the efforts!!
 
Thanks and I'll definitely be staying around here - I don't think any of the other forums will be as fun as this one has been.

Ordered it online 6/10
Received shipping notification at 3:30ish - 7/1 out of West Chester, PA
Shipping it to house in New Hampshire and is expected delivery of 7/6. It's already in transit route from PA so maybe they can organize it quickly and I can get an early delivery for tomorrow. I already taped the signature release form to my door a couple of hours ago just in case ;)

I thought delivery of these phones demanded a signature. If not where did you get a signature release form?:confused:
 
After a series of (somewhat intense) emails, and phone calls to a Verizon CSR, with a different answer most of the time, I got a phone call yesterday from a CSR with a tracking number. I wrote it down, repeated it back, then when I got home checked my email, and found the wonderful email notifying me that my Dinc has shipped. Of course being a holiday weekend, and the fact that FedEx apparently doesn't deliver on Saturdays I won't get my new phone until 7 p.m. Tuesday night on the 6th of July.
But get this! The tracking number given to me on the phone in NO WAY resembled the tracking number I received in the email. The email tracking number was correct. The one given to me on the phone was not even in the Fedex system.....go figure.
 
phone just arrived at a fedex depot 20 minutes from my house, where its going to sit for over four days...

anyone have any specific hints for having fedex let you come get it at the depot? lot of people said you cant do it but ive read that one or two were able to pull it off
Call FedEx (1.800.Go.FedEx) and get to a rep. Give them your tracking number and ask if you can pick it up at the FedEx depot. If it's wrapped in an overpack with other stuff, you're out of luck, because they won't break it up early. Otherwise, you might be able to go get it. Good luck.
 
Good Morning all. So I finally gave up on getting my shipment notification at 8:30 Last night. This morning I check my email, and IT SHIPPED!! The email came at 8:32!! Not only that but it is going to be here TODAY!!

Ordered: 6/7
Original Ship Date : 6/29
Actual Ship Date: 7/1
In my hands: 7/2!!!

I live in SE Georgia, and it left Memphis.
 
I thought it was Am O Led? Anyway, it was pretty good. It's kinda like riding a bike, once you start doing it again, it's like OHHHHHHHH thaaaaaaaaaats how you do it. haha

Actually AMOLED isn't a word at all. It's AM-OLED and stands for active matrix - organic LED (light emitting diode).
 
LOL i feel like im a 8 yr old at christmas.... just call *611 thinking i would hear the same thing, but she said we actually have a tracking number and it is scheduled to arrive 7/6 before 7:00.... ordered 6/7

Never received and email, not sure why
 
You know, I still have not recieved my email with my tracking number either. I called ang got the "Phone awaiting activation" message, made it to a CSR and got my tracking number and this morning still don't have an email. Oh well, as of right now my phone is about 45 miles away from me and will be here today. I had it shipped to work so I expect to come down with a "cold" at some point today.

On another note... I am now obsessing constantly over the FedEx website instead of *611, so for anybody wondering the answer is a difinitive and resounding "NO" the madness does not stop when you get your tracking number... only when you have your phone in your hands. And I suspect that even then I will not be pacified. The jitters probably won't stop until it is charged and I can actually use it.
 
Woot! Shipped out yesterday 2 day shipping with est. delivery of 7/6, but looks like it will be delivered today.

Jul 2, 2010 8:03 AM
At local FedEx facility

WALDORF, MD

Jul 2, 2010 3:49 AM
At dest sort facility
DULLES, VA​
 
LOL i feel like im a 8 yr old at christmas.... just call *611 thinking i would hear the same thing, but she said we actually have a tracking number and it is scheduled to arrive 7/6 before 7:00.... ordered 6/7

Never received and email, not sure why

I never received an e-mail, text or anything, but I ordered in store. The forum has been a god send because without it I would have been completely in the dark.
 
I also did not receive email but csr gave me tracking # yesterday. Unfortunately, it looks like I won't be receiving till 7/6. Fedex tracking says it left fedex origin facility last night at 6:40. I don't really know what that means. Does fedex drive overnight? The origin facility is 3 hours from my office and that is where I'm shipping to. I was hoping to get lucky with a delivery today, but I'm not confident.
 
Holllllyyyy gooood god!

Ordered in store: 6/11
Promised ship date: 6/28
Second pomised ship date: 7/9
Received shipping notification: 6/2

Will FedEx deliver this saturday?
 
Date/Time
Activity
Location
Details
Jul 1, 2010 3:14 PM
Arrived at FedEx location

MEMPHIS, TN


Jul 1, 2010 1:45 PM
Left FedEx origin facility
MEMPHIS, TN


Jul 1, 2010 12:08 PM
Shipment information sent to FedEx



Jul 1, 2010 11:23 AM
Picked up
MEMPHIS, TN


So i guess they picked it up in the morning.... took it on a little field trip around memphis and then brought it back to stay overnight.... i live in GA, not cool
 
You! You know how many times I've been tempted to go back to the VZW store just to play with the display Dinc?? lOll seriously I already went twice :o

I've gone to the Verizon store and played so much with the display that I'm starting to receive emails on it!!!!!!!!!!!!LMAO
 
Confirmed tracking number! :)
Live in Union, Ohio

Ordered 6/5 by phone - Money taken 6/7
Shipped from Memphis, TN
Scheduled for delivery on 7/6

Yeah!!!!!!

I can't wait!

Never received an email.
 
It's good to see 6-11's going out. I am a 6-12 with an estimated ship date of 7-9 which is a Friday. i am hoping for an early ship so I do not have to go through an extra weekend without it. I called CSR for the first time last night. Not for phone status but to bet my order number and location number for the Fedex trick. The CSR would not stop talking and provided me with a lot of useless, inaccurate information. Thanks to this thread I knew better than to believe her. Anyway, I hope not to have to call Verizon again and can rely on Fedex website. Lets see another day of many deliveries and shipping notifications!
 
Good Morning all. So I finally gave up on getting my shipment notification at 8:30 Last night. This morning I check my email, and IT SHIPPED!! The email came at 8:32!! Not only that but it is going to be here TODAY!!

Ordered: 6/7
Original Ship Date : 6/29
Actual Ship Date: 7/1
In my hands: 7/2!!!

I live in SE Georgia, and it left Memphis.
Congrats!
 
ANGRY!Just spoke to customer service about my order. I placed it on 6/12, which is what my order confirmation said. The rep I just spoke with told me that since the 12th was on a Saturday, that I have an order date of 6/14. :mad::mad::mad:

My original ship date was to be 7/12, but the rep I just spoke with said that my order was one that has been impacted by the delays and now I will have a new shipping date of 7/19.

This is unacceptable! They are perfectly content to put off the order as many times as they want. They already have my $$$ paid for the phone...it's nothing to them any longer. I am outraged!

40 days to wait on a phone is ridiculous. Granted, I did know about the delay when I ordered, but not the continuous postponement again and again that I've been seeing on the board.

Grrrrrrrrrrrrrrrrrr!
 
@antimony ER

Where at in South GA?

I live in Savannah and we ordered same day and shipped same day however mine said delivered by 7/6

I live in Statesboro/work in Savannah. Yeah I ordered around 8pm 6/7 online. But I specifically chose overnight shipping when I ordered. It was free online, but you had to put in a promo code to get it.
 
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