Help Email attachment problems on Eris

[MattDC1868]

Email is my primary means of communication to clients and business partners, and the HTC Eris has been the perfect combination of functionality and aesthetics! However, I have had just one problem that I cannot seem to overcome -I cannot figure out how to open email attachments!

How do you open email attachments on the Eris? Also, when specifying if you would like to save attachments to either internal or external storage, which is the best option?

Thanks!

 

[MacKai]

same issues here....

 

[Needsdecaf]

Email is my primary means of communication to clients and business partners, and the HTC Eris has been the perfect combination of functionality and aesthetics! However, I have had just one problem that I cannot seem to overcome -I cannot figure out how to open email attachments!

How do you open email attachments on the Eris? Also, when specifying if you would like to save attachments to either internal or external storage, which is the best option?

Thanks!

Make sure that you scoll to the bottom of the message, and hit (more) if there is any there. Only then will the attachment icon at the TOP of the message show up.

 

[MacKai]

i don't see (more) at the bottom of the message unless i hit (menu)....

i see the paper clip icon in two spots in the header of the email and another about in the middle of the screen .....
neither respond to being touched (click)

ok before i sent this i looked at the interactive guid in Verizon's web site... im looking at email through the phones account( ya know the one you set up at the beginning so the phone will sync.) the one under all programs> Gmail... not, all programs> Email could that be making a difference? i had the "email" set up for a while but i was getting the same email twice. Once through "gmail" and once through "email" one gives a "@" in the notice area one gives an envelope icon in the notification area..
so i deleted the "email"

am i missing something here? is this why i cant open an attachment ?


Ken