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Yeah, what are they playing at? It's not as if it takes more than a couple of days to update a tightly integrated gui to work with a new version of an operating system and test it thoroughly to be sure that there arent any bugs. Theyre probably just making us wait for the hell of it.The way HTC is going about it may well be Christmas.
If someone is dissatisfied with the hero enough to return it, i doubt the 2.0 firmware is going to make them change their minds. From a (non-geek) user perspective its not really that much different from 1.5...Little wonder some of their customers are returning their phones back to their dealers.
What do you want them to say? Tell you how many lines of code theyre debugging each day? Theyre working on it - its going to be a long and complex process, and i'm sure once they have some news theyre going to give us news - who cares whether it's via twitter or some other method.Come on HTC talk to us and not through Twitter.
Isn't Eclair supposed to have bluetooth file transfer? I'd say that would be a single *HUGE* improvement for any user...If someone is dissatisfied with the hero enough to return it, i doubt the 2.0 firmware is going to make them change their minds. From a (non-geek) user perspective its not really that much different from 1.5...
What do you want them to say? Tell you how many lines of code theyre debugging each day?
Pardon my french, but this is bullshit. They're not obliged to do any updates outside of the company. In fact, why would a company reveal any more information than they have to? Any additional info is a potential advantage for competitors.They should be able to give an update on their release plans. They should start the project by estimating how long each stage will take, putting a plan together to ensure they have the right people available at the right stage and this should be able to include an estimated release date.
Then they can keep their customers up to date with their progress and give revised release dates.
Software development shouldn't just be about a coder sitting down and changing code until it works then releasing it. There should be a project surrounding it.
They're not obliged to do any updates outside of the company.
In fact, why would a company reveal any more information than they have to? Any additional info is a potential advantage for competitors.
You will be informed when the new firmware is out and that's good enough. Having or not having information about progress is not going to bring the release date any closer or farther.
In the meantime, I'm sure you all have your lives to live.
No, they are not. But neither are customers obliged to give them any more money...
It's about encouraging customer loyalty. I'd rather buy from a company that is committed to updating their devices and engaging with their customers than one who provides updates only sporadically and unexpectedly.
Yep, and if an expected release date was announced I could forget about it until then.![]()
Yup. This++.I work in an industry where we do a lot of testing of new software/firmware and we NEVER tell customer's when something will be released. If we did that and it slipped, then whammo - we're letting customer's down.
Jesus dude, it's only a firmware update. And it's just a phone. JUST A FIRMWARE UPDATE FOR A PHONE.Yep, and if an expected release date was announced I could forget about it until then.![]()
Well we'll get the google navigation on 2.0, that's a pretty big deal for me![]()