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Help Cannot use HTC sync

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iconnj

Lurker
I just got a HTC Wildfire and I cannot setup HTC Sync on my phone. Does the Wildfire doesn't support PC connectivity via Sync? Thanks in advance for any help.
-Nik
 
ok, I contacted HTC regarding this issue and this is there reply...

The current version of HTC Sync is not yet supported with the HTC Wildfire. This is currently under development with our dev. team. In the mean time what you can do is set up a Google Email Account and then set this up within Outlook as an Exchanger server. This will then sync your contacts and calendar information to your phone and vise versa. I trust that this resolves your query.

So there is a kind of work around there.
 
I've also got the Wildfire, called HTC as it won't sync on XP or vista using 2.0.33 HTC sync software. Can get access to the drive using usb but don't get option to htc sync when connecting via usb. Called HTC and got hte same answer. Need to wait for the next version of HTC sync to be released. They said it was in development and should be released in a couple of weeks. Happy with the phone other than that. It is very like the HTC Desire (only cheaper).
 
Looking for an answer!!!!

Managed to sink to my google calender with no issues.

If I do not use Outlook but need to sync my Contacts, do I need to wait?

Otherwise a great phone.

Need to download some apps but so far so good.
 
Had a reply from HTC a follows:

Thank you for contacting us. In regards to sync software I can help you with that. This is not yet available for europe, the version you were trying to download will be for asia pasific. Please use HTC Mobile Phones - Product Support - Smartphones Help to see if the software is available in the next few weeks Thank you for contacting HTC.

Seems we'll just have to wait a little longer.
 
Help needed please. I downloaded the new software for syncing Wildfire to outlook and my PC now sees the phone and syncs, problem now is not all details from agenda/diary are being copied across. Tried everything. Seems to have a mind of its own! Im using Windows 7 on my PC
 
royfry said:
Help needed please. I downloaded the new software for syncing Wildfire to outlook and my PC now sees the phone and syncs, problem now is not all details from agenda/diary are being copied across. Tried everything. Seems to have a mind of its own! Im using Windows 7 on my PC
Click to expand...

Same problem with me..i download the following
Application - HTC Sync?for HTC Wildfire

When i try to synch it says ΗΤC UPCT Loader has stopped working and the online solution says sth about microsoft rights...
 
justbrowsing said:
I'm still getting the "not suitable for your device" message when I input my S/N, despite being a UK bought Wildfire and the UK HTC support site!??!
Click to expand...

Excactly the same for me. Tried this morning and cannot get further than the serial number stating the "software is not suitable for your device" I have contacted HTC again and will let all know of the response. Not happy that HTC release a phone that cannot be sync'ed to Outlook :mad:

Anyone else know the answer?
 
just had this email from htc

Thank you for contacting us. In regards to the HTC Wildfire Sync application. I can help you with that. We are aware of the issue and we are working with are developers to resolve this. Please find attached sync software for the Wildfire. I trust that this resolves your query, please do not hesitate to contact us again if required.

but someone has forgot to attach or give me a link to the software :D
one thing i will give them is that they are fast to respond, i got my email within 30 mins of sending them my question
 
I had the same reply from HTC. However a second email came through saying that the website has been updated and the UK HTC version is now available. I tried it and my serial number entry worked and I downloaded the software.

Hope it works for you this time. :)
 
ourjets said:
I had the same reply from HTC. However a second email came through saying that the website has been updated and the UK HTC version is now available. I tried it and my serial number entry worked and I downloaded the software.

Hope it works for you this time. :)
Click to expand...

thanks for the info, just tried the serial number again and it still comes up as being invalid, contacted htc about not attaching the file to my email and got a reply back saying he had added it to this email, but theres nothing there :rolleyes: :D
 
Have a go at closing HTC on IE explorer or whatever you use and clearing web history then going to HTC site again. If that dont work try HTC email again. Cheers :)
 
managed to get sync, they had attached it to some other message thing rather than attach it to me email, only problem now is i cant get sync to see the phone :D
 
Installed but stuck on installing Adobe Air, any ideas? When I try to install Adobe Air direct from web it says its already installed, but when launch Active Sync it wants to install & sticks with installing pop up on screen.

Windows 7 64bit
 
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