• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Verizon rep said I was on old network?

I

infernoxmaja

Lurker
I just traded back my fascinate for the DINC. Originally started with the DINC but hated the call quality. I assumed it was the phone and switch to the fascinate... regretted that decision (but call quality was way better), finally switched back to DINC.

I'm stilling having choppy call quality (not as bad) so I went into Verizon and told them my story. I also mentioned that I notice my phone will have full bars and then drop to 0 bars at random times when driving.

The rep looked at my phone info and then on his computer and said I was on an old cell tower network, which dated back pre-altel purchase. He said the new one has better cell tower switching (or something). So, he punched some stuff on his computer and told me that, "he switched me over and I shouldn't see a difference until 24 hours."

How could a new phone come hooked up to an old network? Was the Verizon rep just blowing smoke to get me out of the store? I really like this phone... but the call quality is so frustrating it's enough to make me switch.
 
woop said:
He most likely just updated your PRL, which is something many of us do anyways.
Click to expand...

This


also try this..

Original post was by EJHART at ##Droidincredible over on freenode.net .

I claim NO credit for this. Just letting you all know.
I can confirm it made a huge different for me.

  1. Go to Phone and Dial ##778
  2. Choose Edit Mode
  3. Password is 000000
  4. Go to CDMA Settings
  5. Scroll all the way to bottom
  6. Change Home Page, Home Orig, and Roam Orig from EVRC to EVRC-B
  7. Hit Menu and Commit Changes

Phone reboots and walla no more muffed voice calls!
Click to expand...


Not sure if it works tho, trying it today for my first time.
 
woop said:
He most likely just updated your PRL, which is something many of us do anyways.
Click to expand...

He didn't dial anything on my phone... Usually when they update the roaming on a phone they call a number and the call will program the phone. He did all this though his computer...

As for the post above me: Does this work well? What does it do?
 
Changes it to a better codec for sound quality. Not sure if it works, havent talked on the phone yet since I changed it. But I hear it does
 
I am wondering why Verizon had you set up wrong in their system? I have poor Verizon cell service around my home, but in other parts of the city (Minneapolis - St. Paul, MN) it works great.
 
Something similar happened with me a few years ago when I got my omnia, I couldn't use data in my area (no Verizon towers I run on 1x) it was a combination of me not being on the new national plan and because of that my phone wouldn't update to the new towers. So they changed my plan to the national plan and I could update to the newer towers.
 
Hey I was playing around in those settings and when I went to modem settings there was something called 1X Diversity, anyone know what that is?
 
You must log in or register to reply here.
Back
Top Bottom