Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
My understanding is that if you buy from BB and something goes wrong with your phone, you take it back to BB and they give you a new one. With Verizon, you take it back and your likely to get a refurbished unit. Someone please correct me if im wrong.
If you buy at BB, can you still go through Verizon for warranty issues? I like the convenience of making a phone call and having a replacement sent out? I've been a Storm/Storm 2 user for awhile now and Verizon replaced a few faulty phones.My understanding is that if you buy from BB and something goes wrong with your phone, you take it back to BB and they give you a new one. With Verizon, you take it back and your likely to get a refurbished unit. Someone please correct me if im wrong.
You're right. They send your phone out to get fixed, give you a loaner while it's out, and you get YOUR phone back, unless it's broken, then you get a new one.
just saw a thunderbolt commericial on the Bigten network....there was no "coming soon" at the end of it![]()
You're right. They send your phone out to get fixed, give you a loaner while it's out, and you get YOUR phone back, unless it's broken, then you get a new one.

No "coming soon", means either it's way too close or it's too distant away?
Does Best Buy honor the early upgrade Verizon does.. LIke my NE2 is in July but they sent me a text saying I can upgrade now. Can I get the Thunderbolt at Best Buy with the early upgrade?
I'm assuming by next monday we'll be golden
I hope so. I cant get anything done because I cant stop checking to see if anything has changed.

I'm assuming by next monday we'll be golden

Free Buy Back ends on the 26th, so if it's the 28th, we're stuck.
Does Best Buy honor the early upgrade Verizon does.. LIke my NE2 is in July but they sent me a text saying I can upgrade now. Can I get the Thunderbolt at Best Buy with the early upgrade?
you might be able to. You'd have to bring in proof obviously.
I hope so. I cant get anything done because I cant stop checking to see if anything has changed.

In all honesty that very point is 95% of my frustrations. I could care less 26th 24th 28th etc.. I just wanted to get it within the buy back.
Does Best Buy honor the early upgrade Verizon does.. LIke my NE2 is in July but they sent me a text saying I can upgrade now. Can I get the Thunderbolt at Best Buy with the early upgrade?
No. I went in to bestbuy because Verizon told me I was eligible for an upgrade. Bestbuy guy checked and told me I wasn't because they don't recognize the early upgrades he had me call Verizon to try to get my date pushed up.
Was he successful in getting your upgrade earlier?
No. My upgrade was over 2 months out or something so they wouldn't do it. They will typically do it if you are within a month or so but I have heard that if you get the right person and sweet talk them, they might do it much further out. From what I hear, its best to try it over the phone (611 i think) than in person, and the female reps are more likely to do it as well. You can just keep on trying till you get someone to do it i guess. lol. W/e you do, just be nice and don't expect or demand anything.

Via twitter...just now.
Miami1683 David Farnham
So the word is the 24th isn't going to happen. I'll follow up more as I get info
