Help Bionic Email Issues

[thethreelaws]

The goofy part is the fact that, it's on the Bionic that I'm doing the setting change. So, why does it not notice that it was me that told it to mark it as unread? ACK! I could understand if the state of a message was changed elsewhere (like in Outlook).

With my BB Storm, when I had an e-mail message open while viewing it in Outlook on my regular computer and then closed it and set it back to 'unread', the BB would notice the presence of a new, unread e-mail message (forgetting that it had already seen it once before, and not noticing that it was the same message that just changed from read to unread).

However, the Bionic does this even when I do the setting change ON the BIONIC!

 

[thethreelaws]

Every time I get an e-mail, it shows up in both Outlook on regular computer and in the email app on the Bionic because they are both configured to use IMAP to connect to the account. However, after it shows up on the Bionic, it marks it as 'read' on the server so that the view in Outlook looks like it's 'read' ...and so I miss out on the visual cue that there's a new email in there (in Outlook or any other e-mail client I view the account with), and I have to rely on myself going in there and specifically paying attention to the details of the list of messages to see if it looks like there's one there that I haven't seen yet .....whereas usually, I would notice it easily (even out of the corner of my eye) just by simply seeing the item listed in bold text.

Granted, this is not happening on every single message that comes in, but often enough that it's annoying.

Anything I can do about this?

p.s. I noticed these other threads that seem similar, but no resolution in either...
http://androidforums.com/android-lounge/31812-marking-outlook-emails-read-when-not-read.html
http://androidforums.com/android-applications/284109-k-9-automatically-marking-email-read.html

 

[johnlgalt]

This is true with this phone and the Motorola DROID. it's because of push email notification - as soon as you mark it unread, Google pushes out a notification to all your devices that are connected to that email account. So, it's on Google's end that the problem lies.

Since our BIONICs can use push notification, and other email systems are now beginning to use this as well, it's probably the same with them as well - they push out a notification, an don't filter the notification (probably because that would be pretty intensive to see where email was marked unread from and then not push to that device, meaning it would need to log what devices were connected and have a way to selectively push out updates.

 

[johnlgalt]

Are you using the stock app for email?

is this an account like HoTMaiL or something, or something else, like a work / corporate account?

 

[thethreelaws]

This is true with this phone and the Motorola DROID. it's because of push email notification - as soon as you mark it unread, Google pushes out a notification to all your devices that are connected to that email account. So, it's on Google's end that the problem lies.

Since our BIONICs can use push notification, and other email systems are now beginning to use this as well, it's probably the same with them as well - they push out a notification, an don't filter the notification (probably because that would be pretty intensive to see where email was marked unread from and then not push to that device, meaning it would need to log what devices were connected and have a way to selectively push out updates.

OK, but this never happened to me with my BB Storm (1).
Is that because RIM's push technology is in some sense superior when it comes to this particular issue?

 

[thethreelaws]

Are you using the stock app for email?

is this an account like HoTMaiL or something, or something else, like a work / corporate account?

Yes. I am using the built-in e-mail app. I am connected to both my work e-mail (Exchange) and to personal accounts on my own domain which I'm connected to via IMAP.

For some reason, I don't recall at the moment whether or not it's happening to the Exchange account, but it is indeed happening to the IMAP ones.

 

[johnlgalt]

Or inferior, if in case RIM wasn't using Push for updates, but an older method, such as polling the servers directly.

 

[johnlgalt]

If it's IMAP, it should be (theoretically) no different than a Google account, which is also IMAP, so I'm betting it's the Push technology.