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Help New RAZR: every now and again, No Data Connection?

T

TheSuperman

Member
What is going on with the RAZR? I just got it two weeks ago and I've been less than impressed with the Data connection. It seems like I have no connection at random times in the day. This is a problem since I relay on email. It happens no matter what setting is on, CDMA/LTE or CDMA only....

Any suggestions?
 
I to have noticed this on both of our Razr's. Seem like just when I need it the data drops out. Icon disappears and there is nothing. Sometimes going in and out of airplane mode will work or a reboot, most of the time though I just have to wait it out.

Have almost a full signal most of the time when this happens so I don't think its an issue with losing signal.
 
I took mine on its first roadtrip this weekend, and noticed the same thing. I thought is was just the backwood areas of Oklahoma we happened to be driving through, but looking at your posts, it may be not have been.

Have you heard anything in regards to this? I still have a week to take mine back :)
 
TheSuperman said:
What is going on with the RAZR? I just got it two weeks ago and I've been less than impressed with the Data connection. It seems like I have no connection at random times in the day. This is a problem since I relay on email. It happens no matter what setting is on, CDMA/LTE or CDMA only....

Any suggestions?
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Not that it's any help or consolation but we Nexus owners are having the same issues.
Hope VZ get's this fixed quick!
 
I don't have a LTE phone yet but my DX does this just before the light new market's and before anybody say's something I know the DX run's on a diff network.And it just might be my imagination but this has happened to me every month since they started rolling out 4G.
 
It happens to me too, except my phone says I have a 4g connection. I have found turning airplane mode on and off reconnects it immediately.
 
Yeah this is getting REALY old. Verizon 4g and My Razr data reliability are not even close to being a reasonable standard of service.
 
lens pirate said:
Yeap I Am getting furious. I am starting to look at my options for leaving verizon. This has been going on for weeks now.
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this is the price we pay for being early adopters of 4G. no other providers have nearly the 4G capabilities of vzw. and i know it's been a frustrating few weeks, but prior to that, i don't have many bad experiences with vzw going all the way back to 2000. they'll get it worked out.
 
I have the same issues with data.my connectivity goes in and out. Today after I did ota update the phone went to hell. Had to do factory reset and then all was well for a few hours. Now as I write I lost data again. Vzw is to blame. Not the razr. Keep telling myself to be patient BC when Vzw fixes it this phone will live up to its potential. Question is when?
 
Same thing here. Lost data a few times on the trip I took couple days back. Sat and watched one of em....went from full bars and 4g to dead flat nothing. Had to reboot to get it back. Verizon is going to have some unpleasant to deal with customers on their hands soon if this doesn't stop.
 
I had the data issue with the Bionic, the Razr, and now the Nexus....its a VZW issue I believe...
 
I just jumped to VZW from sprint. If you think a couple minutes here and there is infuriating, try having a 3g network that is slower than big red's 1x. Seriously. I had a 4g capable evo shift overclocked to 1.2 GHz, and it would take about 8 minutes to load a 5 minute YouTube video.

I understand that VZW requires that you pay a premium to play, but believe me, one of the alternatives is not even comparable.
 
I too came from Sprint. My Samsung Epic 4G never even seen a 4G network, lol.

I feel paying 20-30 bucks more a month for Verizon than I was for Sprint, these little downtime moments are a pain. It seems like just when I go somewhere and really need the data connection its gone. I'd never go back to Sprint, but this is still annoying and I hope its fixed soon.

330D said:
I just jumped to VZW from sprint. If you think a couple minutes here and there is infuriating, try having a 3g network that is slower than big red's 1x. Seriously. I had a 4g capable evo shift overclocked to 1.2 GHz, and it would take about 8 minutes to load a 5 minute YouTube video.

I understand that VZW requires that you pay a premium to play, but believe me, one of the alternatives is not even comparable.
Click to expand...
 
Same problem with me. I took it to verizon who essentially said it was because of 4G issues and I needed to do a "soft reset". He did it and said it should be fine. Its still happening. I put the phone into airplane mode then turn it off and it gets data back, but eventually clicks off again.

I bought this phone with the intention of possibly returning it if something better comes along before the 15th. Ive fallen in love with this phone minus that problem, but its a big one. If it continues to do this, I return it even if nothing even remotely better comes out. I cant stand these problems with Android and Verizon anymore. I love tinkering around with android, and Ive become quite savvy with it, but if things dont start shaping up, I might drop it for Apple. At least their products work 75% of the time.
 
I too came from sprint; though my bill is actually cheaper due to employee discount. I actually live in a 'good' sprint 4g area but I mostly use the phone when a travel so home base is less important than other areas. One of the reason I left is because of sprint goof with network and having to rebuild for lte (personally I think they should have gone with 3g revision b which is plenty fast). If sprint gets their issues fixed in a year and verizon continues with some of this weirdness (like not being able to disable backup sync and similar) I might switch back in a year.

defiant79 said:
I too came from Sprint. My Samsung Epic 4G never even seen a 4G network, lol.

I feel paying 20-30 bucks more a month for Verizon than I was for Sprint, these little downtime moments are a pain. It seems like just when I go somewhere and really need the data connection its gone. I'd never go back to Sprint, but this is still annoying and I hope its fixed soon.
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It has nothing to do with VZ, I'd say. I use my Droid RAZR in France with Orange and it still looses data connections a few times per day... :(
I think it's the RAZR!!!
 
I ended up giving the RAZR back, and now trying the Nexus. I still notice the issue at times, but not as much. To be honest, if Verizon had the Iphone 4s in stock, I was going to abandon android. I glad I didn't, I still really like the Android OS.
 
I have had my Razr I bought in Europe for 2 months now and have never hada problem with dropping connections. I tried 3 different SW versions and none of them had that problem.
 
Perhaps it is a combo of the network and the devices, but the Razr is not alone with the issue.

Does not seem to matter if in CDMA only or automatic, the issue happens sporadically.
 
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