Knowing what I've seen, I would insist that they put you into a new RAZR or Rezound (and I have a strong personal bias for the Rezound).
What I'm about to say isn't scientific. I am even ok with being flamed (within friendly limits) for saying it, even though I have a red name tag, because I know it's not going to make sense to people.
But, bizarre as this sounds, it's the truth:
With several of the major phone releases I have participated in, there are always one or two people who have a karma mismatch with the phone in question. Not their fault, just is what it is. I have actually seen more than 4 cases (just off the top of my head) where they have gone through more than 8 replacements (I think that the record that I have seen is 14), and never getting a working copy. Refurbs, new, hardware version changes, different software - and nothing helped.
And then people start to question and flame them. And they were good people, not seeking insane perfection, not abusive - just living proof of the statistical adage that anything that can happen, might. In statistical terms, they are the -3 sigma cases.
So I just call that a karma mismatch, you call it whatever you want.
Maybe I am wrong, I often am.
But if I'm not, the sooner you get off this merry go round, the happier you'll be.
Sorry, I hope everyone trusts that I have nothing against you or the Gnex.
I just think that this is starting to sound like one of those weird cases.
I get the Rezound doesn't have ICS. Here's a ROM that does.
http://androidforums.com/rezound-al...-5-cleanrom-2-3-ics-edition-clean-smooth.html
I'll go put on my asbestos boxers now.